Auzosare, technology and community action against the social isolation of elderly people living alone

Publications Bank of innovations

Auzosare, technology and community action against the social isolation of elderly people living alone

Agintzari

Image from Freepik.

Intelligent technological platform that allows for the detection and knowledge of situations of solitude and social isolation among the ageing sections of the population, and for effective responses from the community and social services.

Auzosare has developed a Big Data Risk Assessment system, which allows the organization, storage, manipulation, analysis and modelling of large amounts of data from the real world and linked to a spatial reference. It identifies people older than 65 who live alone and catalogues them at different levels of vulnerability or risk based on physical and health indicators, relational, economic, housing, basic resource distance and aid, etc. It feeds on information from the sponsor, the cadastral and municipal social services; as well as information identified by agents of the person’s community network (Beharis), previously trained in social gaze.

The smart tool is targeted at three different profiles of people: fragile elderly people who are in a solitude situation that negatively impacts on maintaining their autonomy; community volunteers who, through simple training, participate in identifying situations of vulnerability; and municipal professionals who incorporate new technology tools and exploit the community’s potential for social intervention.

The platform is based on knowledge of the strengths and weaknesses of the community networks and key agents of each municipality or territory, and is being implemented experimentally in both urban and rural municipalities of Euskadi. It includes a technological tool that allows the situations of social isolation to be detected; a community activation program and key actors from each territory; and an app that allows connecting to municipal social services.

Agintzari

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Apptu@, an app that helps break isolation and alleviate stigma in mental health

Publications Bank of innovations

Apptu@, an app that helps break isolation and alleviate stigma in mental health

Grup ATRA

Image from the Grup ATRA website.

Innovative, interactive and close mobile app that allows for more continuous, close and close contact between users, professionals and volunteers of three mental health programs: Actua, Actua Jove and Actua Dona. This app also aims to raise public awareness about the collective suffering from mental health problems, while providing information that may be of interest to all citizens.

The three programmes included in Apptu@ are community-based, integrative and care-focused that provide support for life in a self-employed capacity for people with issues resulting from mental disorder, as well as women who have also suffered or suffer from male violence in parallel. With Apptu@, social contact between beneficiary and voluntary persons is enhanced.

The application is divided into two parts: one public and one private. Within the public, which is destined for any individual in society – such as people from the mental health collective, health professionals and the social sector, people interested in volunteering, relatives, students, young people, collaborating administrations, etc. – you can know the Actua programmes, as well as the different services and resources that form the Grup ATRA. It also attempts to promote inclusive volunteering and networking. But basically, the app aims to give visibility to the people of the mental health collective, as this helps to break stereotypes and alleviate stigma.

As far as the private part is concerned, Apptu@ allows one to work agreements and goals individually with the users of the program, following them more directly and continuously over time and making them participants of the common project that is Actua.

Apptu@

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Publications Bank of innovations

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Intermedia

Image from the Intermedia website.

Digital platform for the selection of professional profiles, especially aimed at people with vulnerabilities, which differs from other portals in the fact that it is able to make an intelligent matching of skills between job offers and candidates, and does not discriminate based on learned patterns.

This is a paradigm shift since, instead of working like other recruitment platforms that only take into account the candidate’s training and work experience as reflected in a CV, IntermediaJOB also values the rest of the learning that the candidate has acquired throughout his life, both in the training and professional and personal fields. This makes the match between the applicant and the company much more reliable than with other portals.

This tool is only possible thanks to innovation, which is why it is awaiting the incorporation of machine learning, a technology that would improve the reliability of the skills match, as well as big data to take advantage of successful experiences, or the use of bots to make technology more accessible to people.

What has already been implemented are the algorithms used by IntermediaJOB. The platform excludes all those better-positioned candidates who have more knowledge than necessary in a workplace, as well as those that value people of one gender more than another, for the simple fact that they follow learned patterns.

Beyond being just a platform where job offers can be posted, it also allows students to find their university internships.

IntermediaJob

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Alella Poble Cuidador, a community support network in loneliness, illness and the end of life

Publications Bank of innovations

Alella Poble Cuidador, a community support network in loneliness, illness and the end of life

Ajuntament d’Alella, Fundació Sant Francesc d’Assís and Fundació La Caixa

Picture taken from Alella Poble Cuidador’s web.

Community network that promotes the articulation of collective action to care for people in the municipality who suffer from loneliness, a chronic illness or are at the end of life, and their families, so that they feel cared for and accompanied , whether they live in their private home or live in any of the health and social entities in the village. The goal is to create a safe, friendly, and caring community environment for these people.

Alella Poble Cuidador acts in three areas of intervention: care and support, training, and education and awareness. In each area of ​​intervention it has structured a set of resources (families, social and health centers, schools, companies, etc.) to promote the development and use of personal and community skills and resources for the care and the accompaniment, and to assert, throughout the life cycle, the values, beliefs and practices for good living and good dying.

At the same time, it carries out activities such as care and support; group meetings of bereaved people and caregivers; training of professionals and caregivers; support for the preparation of the advance directives document; exchange of orthopedic and sanitary equipment; support for the organization of farewell ceremonies; intergenerational musical encounters; and theatrical lectures.

Emotional and professional support available to everyone.

Citizens of the municipality can participate in the network by registering, at no cost, to benefit from the services offered; becoming network partners and participating in working groups; becoming network volunteers; collaborating financially; or following current affairs and network news.

A consultancy has externally evaluated the results of the program, which can be consulted on the web. Proponents of her case have been working to make the actual transcript of this statement available online. The network has, in addition to volunteers, a team of specialized professionals.

Alella, poble cuidador

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Projecte Alimenta, community kitchens and food workshops to get away from welfarism

Publications Bank of innovations

Projecte Alimenta, community kitchens and food workshops to get away from welfarism

Ajuntament de Barcelona, Fundació Privada Jovent

Image from the Ajuntament de Barcelona website.

A programme to escape from the welfare-based approach to food aid. It offers community kitchens and workshops where people who receive food can also learn how to optimize their food, prepare healthy dishes and extend food preservation. This promotes the right to decent, sustainable and healthy food among people in a situation of food vulnerability.

Each Espai Alimenta is located in a different area of the city and managed by a social organization. The aim is not only to offer a space to meet needs, but the programme also seeks to enable people in need of food aid to create a community bond and exchange knowledge.

Ajuntament de Barcelona

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Village Landais Alzheimer, village that allows autonomy of people with Alzheimer

Publications Bank of innovations

Village Landais Alzheimer, village that allows autonomy of people with Alzheimer

Village Landais Alzheimer Public Interest Group

Imatge from Ehpadia website.

Residential complex with 105 people suffering from Alzheimer’s with a high degree of independence.

It is a small village designed exclusively to allow people with this disease to live autonomously, away from socio-sanitary centres and without the constant support of their relatives. Each inhabitant pays 24,000 euros per year and lives in a family-like house, despite sharing with other residents common spaces such as shops and a theater room. Sociosanitary care, on the other hand, is guaranteed by a group of professionals working there, as well as volunteers working in activities to promote the socialization of the residents.

The village is also a resource center for medical and therapeutic research, as studies are conducted there to assess the results and impacts of this innovative residential model.

Village Landais Alzheimer

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Helpper, people with support needs connect with people willing to help them

Publications Bank of innovations

Helpper, people with support needs connect with people willing to help them

Helpper

Young helpper helping an elderly woman to do groceries. Retrieved from Helpper’s website.

Service that connects people who need some support for their daily life tasks (helppies), with people close to them, in the same neighbourhood or village, who are willing to help them (helppers).

Helppper is a model that seeks the comfort of both sides, because it allows helppers to specify what their availability is (schedule, types of service they can offer, if they offer it free or with remuneration, etc.); and the helppies to select the support to be received (what person, for which support needs, schedule, modality, price, etc.). Helpper offers three subscription modalities: Basic, Standard and Premium, to make it easier for each person to personify the level of assistance they want to receive.

People with disabilities, with chronic diseases, elderly people, parents and mothers who are very busy, and even carers who need help in caring for dependents, can access the service.

The types of assistance or possible tasks to offer/receive include: small home repairs; food aid; support with administrative processes; travel and transport support; company to mitigate unwanted loneliness; babysitting; etc.

The service is available in French and Dutch.

Helpper

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Virtual visits to social services to bring them closer to citizenship

Publications Bank of innovations

Virtual visits to social services to bring them closer to citizenship

Vitoria-Gasteiz City Council

Example of a virtual visit. Retrieved from Vitoria-Gasteiz City Council website.

Service that allows virtual visits to the different social services offered by the City Council of Vitoria-Gasteiz. It is a combination of Google Street View and YouTube 360 technologies to be able to offer an immersive and real experience without moving from home. This technology enables the realization of interactive visits, while at the same time providing summary videos of the sites through the local social services website.

Visits are tours that serve to make the services and their facilities known, using them agilely and easily, either through the interaction with the computer’s mouse, touch-like to mobile devices, or even with virtual reality glasses. Spaces can be visited virtually at any time, and thanks to the 360 degrees’ video format the feel is similar to being present in the visited site.

This information instrument seeks, not only to connect social services with citizenship, but also to other institutions, third sector entities, etc. to promote networking and cooperation between services.

Ayuntamiento de Vitoria-Gasteiz

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Be Girl, project against menstrual poverty, and the stigma and taboos it entails

Publications Bank of innovations

Be Girl, project against menstrual poverty, and the stigma and taboos it entails

Be Girl and Plan Internacional

Colombian girls with their Smart Cycle. Retrieved from the website of Be Girl.

Project to combat menstrual poverty, as well as the stigma and the taboos it entails. It consists of an offer of reusable and affordable menstrual products, training workshops and a pendant that helps to monitor the menstrual cycle itself.

Be Girl products consist of reusable menstrual products, such as panties or cloth pads, made of waterproof and absorbing materials that prevent loss and allow for affordable and safe menstruation, both for the environment and for users. They have a useful life of two years, avoiding waste from traditional pads and tampons, as well as being safer, hygienic and more economic in the long term. Its design is comfortable, beautiful, and efficient to respond to the needs of people who menstruate.

The project also offers menstrual cycle knowledge workshops, which include the use of Smart Cycle, a tool that allows one to know the menstrual cycle and its different parts (menstruation, ovulation, maximum fertility day, etc.). It is a pendant that helps track the menstrual cycle and better understand one’s body. These workshops are intended for both girls and boys, to show menstruation as a natural and free of stigmas. They are performed in schools and leisure sites, to make them safer and freer from menstrual taboos.

Be Girl products can also be purchased online, and with the benefits of the sales, the impulsive organizations fund the free distribution of products to girls with few resources.

Be Girl

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

Raaji, chatbot to inform and empower girls and women

Publications Bank of innovations

Raaji, chatbot to inform and empower girls and women

Aurat Raaj

Girls using the chat-bot Raaji. Retrieved from Aurat Raaj’s website.

Chat-bot that informs girls and women about gender issues and helps them empower and defend their rights. It uses a virtual character, Raaji, which is able to answer questions and have a conversation through artificial intelligence algorithms. It provides information on issues considered taboo which are of great importance to female empowerment, such as issues of reproductive health, security or economic autonomy. In addition, a team of professionals detects if there are cases that require professional intervention and are derived from them to the most appropriate services.

The Pakistani organization that has developed it, Aurat Raaj, also collaborates with schools and social organizations to make workshops and activities to empower women and girls, and to try to break some stigma surrounding topics such as menstrual hygiene. To further expand this task, they have created an animated series where the main character, Raaji, passes through different situations considered taboo but which are part of the day-to-day life of many girls. In this way, girls see themselves in a character that they identify with, who normalizes and overcomes these situations, encouraging them to take the initiative through activities such as training courses, personal defence, etc.

Chat-bot is a versatile tool available in English and Urdu, and has also been adapted to Covid-19 to provide reliable information about the disease for girls and boys, in an easy way. Raaji is a sample of how technology can help expand and take the work of social organisations further, creating a tool that is easy to access and which allows the easy and private reporting of issues of great importance and on which there are taboos or misinformation.

Aurat Raaj

Banc d’innovacions

Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país
Kloosiv

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.
STOP

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials