DigiContact, remote and immediate social care service available 24h

admin on 13 April 2021

DigiContact worker attending a client. Retrieved from the DigiContact website

Remote and immediate 24h care service for people with long-term care needs: disabled people, elderly people with dependency, people with mental health problems or addictions, etc. The service allows extra respite and support to these people’s non-professional carers, avoiding their saturation, and also offers them support if needed. Users can enrol in the service either individually or through social entities. The service adapts to the needs of each user (for example, calling to remind him of a medication, wake him up in the morning, etc.) according to what is established at the time of contracting the service; and, depending on the needs of the person, DigiContact complements online care with presence visits.

DigiContact works through an app that is very easy to use: only by pressing a button it does the call (with image) to be able to receive remote support and attention. The camera is located in the middle of the screen, making it easier to have a sense of proximity and making it possible for professionals to read the verbal and nonverbal signals of the user.

Professionals working in DigiContact (psychologists, nurses, social workers…) have a specialized training to meet all kinds of needs users can have online.

The DigiContact service has proved especially useful during the lockdown times of the Covid-19 pandemic. It is currently a service only available in Dutch.

Characteristics of innovation

Addictions, Aging, Bank of innovations, Cross-cutting intervention, Disability, Independent living, Integrated care, Lab, Mental health, New service, New technological tool, Personalization of the service, Prediction and prevention, Proximity care

Location

Netherlands

Partners/Funders

The service is funded by the sale of different types of service “packages”, which change according to the needs of each person. Users can pay for it by means of the financial support they receive under the Dutch laws on long-term care.

Genesis

The DigiContact service was created in 2014 by the Philadelphia Care Foundation, a Dutch organization providing care services. The aim was being able to provide immediate support to people who need it and to be available 24 hours a day.

Level of implementation

Currently, DigiContact has more than 3,000 clients and serves 9 Dutch social entities who care for all types of long-term care users. With Covid-19 they recorded a large increase in the number of users and weekly interactions with service users, going from 3 to 6 weekly interactions with each person.

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Hero Arm, an affordable bionic arm made with 3D Printing

admin on 12 March 2021

Cameron Millar with his Hero Arm inspired in Star Wars. Retrieved from Open Bionics

The most functional and affordable prosthetic arm in the market today, as it is made with 3D printing. It is designed for both adults and children with amputations below the elbow. Hero Arm is a myoelectric prosthesis that uses the muscle cues of the rest of the arm to function and have the grip function.

One of its particularities is its uniqueness, as it is designed according to the exact measurements of the person carrying it, making it very easily adaptable to each person and that each prosthesis is unique. This is possible thanks to 3D technology, which allows first to make a scanner of the limb to obtain the exact measurements of the person, and then to use 3D printing to print the prosthetic. This reduces production costs, while at the same time increasing speed, and it becomes possible to make a prosthetic arm in just one day.

Hero Arm is a robust but lightweight prosthesis, as well as comfortable and breathable, making it easier to adapt and at the same time remove it for cleaning, charging, etc. It is designed to be as intuitive as possible for the person thanks to vibrations, lights, buttons and sensors. In addition to being the most affordable prosthetic of this type in the market, it also has a number of different covers to choose from. This way each person can choose the model that is closest to their style, from simple designs to bionic arms inspired by Iron Man, making this prosthesis an empowering and functional element, especially for children.