2nd InnoTrip to Scotland

Knowledge InnoTrips

2nd InnoTrip to Scotland

From May 20th to 23rd, 2024, the 2nd InnoTrip organized by the iSocial Foundation took place in Scotland, with the support of the Department of Foreign Affairs and Open Government of the Government of Catalonia. For three days, around thirty representatives from iSocial member entities visited 10 innovative Scottish initiatives in the field of social action

The InnoTrip is a service provided by the iSocial Foundation aimed at its member entities, consisting of an international study visit to promote innovation through the on-site discovery of cutting-edge experiences in the field of social action. In it’s 2024 edition, the Innotrip took place from May 20th to 23rd in Scotland.

The program of activities for this edition includee the discovery of innovative organizations and projects through visits of various formats to non-profit entities, social enterprises, and Scottish government agencies. Among other benefits of participating in the InnoTrip, the participants had the chance to discover new ways to address common social issues, to create potential international synergies, and to strengthen relationships with other iSocial member entities.

The Scottish system of social services and care is internationally recognized for promoting the implementation of different models and innovative initiatives. Examples include the integration of health and social care, the self-directed support model, community building, and preventive approaches.

In addition, iSocial member organizations did identify and showed interest in discovering specific organizations and initiatives in the Scottish social ecosystem, with a special focus on areas such as social housing, community development, support for independent living, and socio-labor inclusion.

Visit program

  • Quarriers: Self-directed support model and use of digital tools for independent living support.
  • Simon Community: Access Hub (multi-institutional counseling and support center for homeless and/or socially excluded people), digital tools, and Housing First model.
  • Aberlour: Integrated healthcare and social care services and intensive family support model.
  • Social Bite: Social enterprise model and social awareness resources.
  • Kibble: Comprehensive care approach (housing, training, and employment) and social enterprise model.
  • Homes For Good: Quality housing through affordable rentals. Property acquisition and tenant support.

Amb el suport de

Generalitat de Catalunya. Secretaria d'Acció Exterior del Govern

Robots for the treatment of children with ASD

Publications Articles

Robots for the treatment of children with ASD

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Robots tractament infants amb TEA

In recent years, the use of robots in the treatment of children with Autism Spectrum Disorder (ASD) has been brought to the table. What benefits does this type of therapy offer?

What is ASD?

The concept of ASD (Autism Spectrum Disorder) emerged in 2013 when the American Psychiatric Association (APA) unified autism and Asperger’s syndrome under a single diagnosis, considering both conditions shared very similar traits. According to this categorization, ASD is a neurodevelopmental disorder that mainly affects communication and social interaction, characterized by the presence of very rigid thought patterns. Some examples include focus on interests, deficits in emotional expression, and problems with nonverbal expression. The first signs can be observed in very early stages of individual development, between the first and third year of life.

Another peculiarity of ASD is the diversity of ways in which it can manifest. This is why the concept of a spectrum is used. Each person expresses difficulties in communication, social interaction, and cognitive rigidity differently.

Robots for children with ASD

In recent years, numerous scientific studies, such as the one conducted by the University of the Balearic Islands, have investigated the use of robots to support the development of the learning process in children with Autism Spectrum Disorder (ASD). The conclusions suggest that the predictable and consistent interactions of robots make them feel comfortable, as individuals with ASD tend to have a strong aversion to unpredictability. Additionally, robots are capable of generating motivation to carry out tasks and activities, while also helping children engage in social interactions that may otherwise be threatening in other contexts.

Experts emphasize the importance of designing robots with highly personalized programming that can address the needs of each child. However, they warn that the robot should not be conceived as a teacher or a social worker, but rather as a support tool. In this sense, it should not be an end in itself, but rather the aim should be for the relationship between the child and the robot to serve as a starting point for reinforcing the child’s sociability.

Benefits of using robots for children with ASD

Some of the benefits of this type of therapy are:

  • Improves communication skills and expression of emotions. The robot encourages the child’s participation through interactive communication, with visual aids, voice synthesis, and programmed instructions. This enhances the ability to express emotions and empathize with others. Additionally, it creates a comfortable and non-judgmental space where children can develop their skills.
  • Facilitates social interaction. The security provided by a robot, through controlled repetitions, allows for more effective interaction. Imitation, turn-taking, and eye contact simulate real-life interactions that teach appropriate responses and gestures for different situations. They can also be useful as mediators and objects of shared attention with adults and peers. The ultimate goal is for children to use all this knowledge in interactions with humans.
  • Provides routine. Predictability and routine establish coherent behavior patterns that provide security and stability for children with ASD. This reduces crises and anxiety.
  • Promotes play and learning. Often, children with autism have difficulties playing and learning. Robots are capable of adapting to the child’s specific interests to program educational games. Thus, learning becomes a more fun and effective task.
  • Simplifies the learning process. Interaction with the robot is simple and helps simplify the learning process. Similarly, it avoids information overload that could overwhelm the child.

Types of support robots for children with ASD

Currently, there are different types of robots. Although each of them has its specificities and its scope of action, in broad strokes we can distinguish them based on their objective, that is, the way they provide support to children with ASD. Thus, we find three classifications:

  • Social robots. Thinking androids to interact with children with ASD, with conversations, signals, or expression of emotions.
  • Educational robots. Tools that aid during the children’s learning process, using attractive tools to teach different subjects and skills in an organized manner.
  • Assistive robots. Robots that provide support in everyday activities. This way, they can reinforce their confidence and independence. For example, with activities such as dressing, brushing teeth, or organizing themselves.

Some examples of robots for children with ASD

Over the past few years, there has been a significant increase in the use of support robots for children with Autism Spectrum Disorder, accompanied by a rise in research on this practice and its benefits. Below, we outline some significant initiatives in this field:

  • AURORA. In the late nineties, Kerstin Dautenhahn (University of Reading, England) carried out a pioneering work in the field of robots and autism. The AURORA project aimed to enable children with autism to use a mobile autonomous robot to take initiatives and engage in various actions. According to Dautenhahn, “repetitive behavior can be interpreted as a way to escape from the overstimulation, visual or auditory, that many people with autism experience.” For this reason, a robot easily programmable to perform repetitive and predictable movements can establish “a link between the child and the surrounding world.
  • Aisoy 1. Another example is Aisoy 1, a robot capable of recognizing the person with whom it interacts and simulating emotions. Although initially not designed to help children with autism, a study by the MIT Media Lab used the model for this purpose, with a positive result.
  • MILO. The first humanoid robot with facial expressions arrived in Spain in 2022, under the name MILO. It is a model that the Polytechnic University of Cartagena (UPCT) purchased from the American company RoboKind. The academic institution acquired it without configuration in order to be able to program it with its own protocol that addresses the emotions and reactions of the child during interaction with the robot. The main objective is to reduce the stress and pressure of children with ASD during exchanges with other people, while training them with the most predictable and simple interactions of the robot. MILO measures 60 cm, has a human-like toy-shaped face, and is capable of expressing emotions through smiles and grimaces, among others.

In conclusion, the use of robots in children with ASD allows for improvement in their social interaction, thanks to the ability to perform repetitive and predictable actions. This possibility, along with the customization of the device, makes the robot an innovative tool that brings new intervention methods to the table in this field.

References

¿Qué es el TEA?, EspacioAutismo. Available in: https://telos.fundaciontelefonica.com/la-cofa/robots-sociales-que-ayudan-a-abrirse-al-mundo-al-nino-autista/ [12/03/24] 

Programación de Robots para mejorar la atención terapéutica de niños con Trastornos Generalizados del Desarrollo (TGD), Diego Paracuellos de los Santos. Universitat Politècnica de València. Available in: https://riunet.upv.es/bitstream/handle/10251/91794/PARACUELLOS%20-%20Programaci%C3%B3n%20de%20Robots%20para%20mejorar%20la%20atenci%C3%B3n%20terapeutica%20de%20ni%C3%B1os%20con%20Trastornos….pdf?sequence=1 [12/03/24] 

Robots sociales que ayudan al niño autista a abrirse al mundo, Pablo Rodríguez Canfranc. Telos (Fundación Telefónica). Available in: https://telos.fundaciontelefonica.com/la-cofa/robots-sociales-que-ayudan-a-abrirse-al-mundo-al-nino-autista/ [12/03/24] 

Robots para autismo: ¿el futuro de una terapia eficaz de ayuda?, Autismo En Vivo. Available in: https://www.autismovivo.org/post/robots-para-autismo-el-futuro-de-una-terapia-eficaz-de-ayuda [12/03/24] 

El robot social de Elche que se cruzó en Kansas con un niño autista, Ana Hernando. SINC. Available in: https://www.agenciasinc.es/Reportajes/El-robot-social-de-Elche-que-se-cruzo-en-Kansas-con-un-nino-autista [12/03/24] 

Así es Milo, el primer robot con emociones que interactúa con el autismo y que ya está en Cartagena, Jorge García Badía. El Español. Available in: https://www.elespanol.com/omicrono/tecnologia/20220713/mylo-primer-robot-emociones-interactua-autismo-cartagena/687431519_0.html [12/03/24] 

Robot como tratamiento para niños con autismo, Jessica Davó García. El mundo del autismo. Available in: https://www.elmundodelautismo.es/el-robot-como-tratamiento-para-ninos-con-autismo/ [12/03/24] 

Use of technology in interventions for Children with Autism, Tina R. Goldsmith, Lina A. LeBlanc. APA PsycNet. Available in: https://psycnet.apa.org/fulltext/2014-52005-004.html [12/03/24] 

Robots sociales como promotores de la comunicación en los Trastornos del Espectro Autista (TEA), Virginia Pinel, Laura Aguiló Rendón, Daniel Adrover-Roig. Letras de Hoje. Available in: https://www.scielo.br/j/lh/a/bgNcrznydKySBCKJPtyW7HG/# [18/03/2024] 

Tools and services to address cyberbullying and other youth vulnerabilities in the digital environment

Campus InnoBreaks

Tools and services to address cyberbullying and other youth vulnerabilities in the digital environment

Eines i serveis per detectar el ciberassetjament

Digital Streetwork (Germany) and B-resol (Catalonia). Held on April 9th, 2024.

Digital environments open spaces of connection and valuable exchange opportunities, but at the same time, they harbor new forms of vulnerability, especially for young people. The most visible forms of these vulnerabilities are cyberbullying and digital violence, which according to UNESCO data, affect nearly 20% of the young population. However, other issues are gaining more prominence, such as screen addiction, digital predation, or privacy breaches. This reality not only affects the emotional and psychological well-being of young people but can also have lasting repercussions on their personal and academic development.

In this context, the need for new forms of intervention and support becomes evident. The widespread adoption of new communication technologies has profoundly altered interaction and socialization patterns, imposing the urgency to adapt professional practices to these new contexts. In this sense, social work, and more specifically virtual social work, plays a key role in creating safe spaces where young people can report aggression and undesirable situations and receive professional support to address them properly.

In this Innobreak, two initiatives will be presented that respond to vulnerabilities emerging in digital environments from two complementary perspectives, adopting in one case the role of detection service and approach to young people in need of support, and in the other defining an alert channel for teenagers:

  • Digital Streetwork (Germany) brings the street work approach with young people to the Internet. Project workers navigate social networks, participate in online communities, and actively approach young people who indicate or show support needs.
  • B-resol is a digital omnichannel alert system that educational, leisure, sports, social entities, and protection centers make available to children and adolescents to prevent and detect bullying situations and any other type of violence or discomfort.

Speakers:

  • Jonas Luz, Digital Streetwork (Germany)
  • Cihara Vílchez, B-resol (Catalonia)

BRUS, accompaniment to young people who live in families with situations of drug addiction

Publications Bank of innovations

BRUS, accompaniment to young people who live in families with situations of drug addiction

Center for Digital Paedagogik (CfDP)

BRUS

Program that seeks to break the taboo of addictions in families

BRUS is an initiative aimed at young people up to 24 years old who live in families affected by alcohol and drug addiction. The primary objective is to break the taboo surrounding these issues through in-person meetings and an anonymous chat service. Additionally, the program encourages young individuals to focus on their own needs rather than taking responsibility for situations they cannot control.

The online chat provides access to individuals who may initially be hesitant about seeking face-to-face treatment or are unable to physically attend a center. This virtual format allows vulnerable individuals to express their experiences, regardless of their location. Furthermore, the online platform enables safer and more confident self-expression, allowing them to articulate their feelings more effectively.

Users can choose whether they want to maintain continuity with the same therapist across multiple sessions or start anew each time and switch therapists. BRUS also facilitates communication for young people who have completed the therapeutic process but wish to stay connected with the center.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4You

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.
Usuària utilitzant l'aplicació eRueca amb el mòbil

e-Rueca, a virtual support for citizens at risk of exclusion

e-Rueca is a virtual social center that provides information, guidance, and support to individuals in situations of social exclusion through a multi-channel online connection.
Projecte e-Fabrik - Joves col·laboren amb persones amb discapacitat per crear ajuts funcionals

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people and individuals with disabilities in a creative community with the aim of jointly conceiving solutions to address the challenges faced by people with disabilities in their daily lives.

App Morada, support against gender-based violence for women with disability

Publications Bank of innovations

App Morada, support against gender-based violence for women with disability

CIDIP

App Morada

Application that helps and guides women with disability and victims of gender-based violence

App Morada is a free platform, functioning as both an app and a website, aimed at providing support to women with disability who have experienced situations of violence.

It offers information to understand gender-based violence and tools to address this issue. Additionally, it provides contacts for institutions and civil society organizations working in this field, as well as direct access to emergency numbers. All content is accessible in braille, in easy-to-read format, and in Mexican Sign Language (LSM).

Furthermore, it allows the recognition of situations of violence through a test and offers assistance and contacts to receive support. The content is developed in collaboration with the National Association of Interpreters and women experts in gender and disability.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4You

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.
Usuària utilitzant l'aplicació eRueca amb el mòbil

e-Rueca, a virtual support for citizens at risk of exclusion

e-Rueca is a virtual social center that provides information, guidance, and support to individuals in situations of social exclusion through a multi-channel online connection.
Projecte e-Fabrik - Joves col·laboren amb persones amb discapacitat per crear ajuts funcionals

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people and individuals with disabilities in a creative community with the aim of jointly conceiving solutions to address the challenges faced by people with disabilities in their daily lives.

Solidigital

Lab Innovation projects

Solidigital

Imatge d'una mà sostenint un mòbil on s'hi veu la Soliguia, una de les eines tecnològiques involucrades en el projecte Solidigital
Logotipo POCTEFA RGB

Solidigital is a cross-border collaboration project centered around three technological tools to support people in vulnerable situations: Soliguia, Nidus, and Reconnect

(2024-2026)

Solidigital is a cross-border project coordinated by the iSocial Foundation aimed at enhancing, through digitalization, access to social services for vulnerable people in Catalonia, Andorra, and the south of France.

The Solidigital project stems from the collaboration between iSocial and the French associations Solinum and Reconnect, with the Andorra Research + Innovation Foundation (ARI), and with the member entities of iSocial Pere Claver Group, Resilis Foundation, and Alba Association, thanks to co-financing from the European Union through the Interreg POCTEFA program.

What is Solidigital about?

The central axis of Solidigital will involve the implementation in Catalonia, Andorra, and the border departments of France of Soliguia, a digital platform that will allow people in precarious situations to more easily find available support services in their geographic area through a search engine and a map containing geolocated resources.

To achieve this goal, during the three years of the project, a wide range of support services will be mapped in these regions, and nearly 8,000 social services and third sector professionals will be trained in the use of this tool to facilitate access to information for vulnerable people and, thereby, promote equal opportunities and empowerment.

Integration of Soliguia with Nidus and Reconnect

At the same time, and by virtue of cross-border collaboration between the various entities, the integration of Soliguia with Nidus (in Catalonia) and with Reconnect (in France) will be promoted. Nidus and Reconnect are two virtual strongboxes and digital support tools for people in situations of social exclusion. Through their connection with Soliguia, these applications will also be able to offer an updated and detailed map of the resources and services available to the user, facilitating their social inclusion.

The Soligital project builds on the successful experience of Soliguide in much of France. Developed by Solinum, a project partner, this application has proven to be a highly effective tool in combating poverty and social exclusion, with over 3.7 million visits in 2023 and has been recognized by the social sector and French institutions. With its arrival in Catalonia, Andorra, and the border regions of France, we not only address common challenges in a set of territories with a high incidence of poverty, but also create for the first time a common working tool on both sides of the border.

Solidigital in figures

Leads:

Fundació iSocial

Partners:

logo Solinum
Logo Pere Claver grup
logo resilis
Logo Alba. Persones amb empenta
Logo Reconnect
Logo Andorra Recerca Innovacio ARI

The Solidigital project has been 65% co-financed by the European Union through the Interreg VI-A Spain-France-Andorra Program (POCTEFA 2021-2027). The objective of POCTEFA is to strengthen the economic and social integration of the Spain-France-Andorra border area.

Logotipo POCTEFA RGB

With the support of:

Logo Diputació de Tarragona

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Publications Bank of innovations

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower, THEM

Nagaya Tower

Community building that connects people of different generations to combat the feeling of loneliness

The Nagaya Tower has six floors and is designed in a V-shape to encourage residents to see each other when entering and leaving their homes. Additionally, the exterior balconies have no partitions. This way, homes are connected. On each floor, there are communal dining rooms and other spaces for interaction, such as areas for recreational activities or elevated gardens. All of this facilitates neighborly communication in daily life, although preserving each person’s personal space is also sought.

In this community estate, the majority of residents are over 70 years old, but there are also other generations. Younger residents receive rent discounts if they get involved in common tasks like changing light bulbs, moving furniture, or taking out the trash. Elderly residents place a magnet on the door of their home when leaving the residence so others are aware. Additionally, people requiring vital support can receive services in the same building. Furthermore, there is a room where adoptive families raise children who cannot live with their guardians.

This initiative aims to alleviate the feeling of unwanted loneliness, a phenomenon especially prevalent among the elderly and with a particular prevalence in significantly aging societies like Japan.

Banc d’innovacions

Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.
Access4You

Access4you, accessibility certification for people with disabilities

Access4You is an Innovative initiative based on the certification of accessibility of the built environment for people with special needs
Help to care

Help to care, support for people who care for others

Help to Care is an innovative mobile application created to support people who care for others in Kent and Medway, England.
Audivers 360

Audivers 360º, immersive reality speech therapy for individuals with hearing impairment

Audivers 360º is a pioneering speech therapy project with immersive reality, aimed at children and adults with hearing loss.
Usuària utilitzant l'aplicació eRueca amb el mòbil

e-Rueca, a virtual support for citizens at risk of exclusion

e-Rueca is a virtual social center that provides information, guidance, and support to individuals in situations of social exclusion through a multi-channel online connection.
Projecte e-Fabrik - Joves col·laboren amb persones amb discapacitat per crear ajuts funcionals

E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people and individuals with disabilities in a creative community with the aim of jointly conceiving solutions to address the challenges faced by people with disabilities in their daily lives.

Innovative proposals to combat unwanted loneliness in the elderly

Publications Articles

Innovative proposals to combat unwanted loneliness in the elderly

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En aquest article, abordem propostes innovadores per combatre la soledat no desitjada

Unwanted loneliness is a problem that has a particularly relevant impact on the elderly population. How should it be addressed? What innovative tools can be promoted from social services to reverse this feeling?

What is unwanted loneliness?

Unwanted loneliness is a subjective and complex phenomenon that occurs when people feel that their relationships are not satisfactory. There is a mismatch between real and desired relationships, either in terms of quantity or quality. Although it is a phenomenon that can occur at any age, it is more commonly present among the elderly. According to the spanish State Observatory of Unwanted Loneliness, this feeling has individual costs (mental and physical health, satisfaction of vital needs, relationship with the environment…) and social costs (impact on health systems and drug consumption).

This article discusses the emerging opportunities that arise from technology and novel approaches in addressing involuntary loneliness, providing innovative tools for professionals in social services and citizen support.

Factors influencing unwanted loneliness in older adults

According to the guide Detecting loneliness during aging, commissioned by the Loneliness Observatory of the organization Friends of the Elderly, it is necessary to pay attention to different areas to understand the risk factors:

  • Sociodemographic factors: gender, age, socioeconomic status, place of residence. Being female, having low income levels, and living in an inaccessible environment are factors that increase the risk of experiencing loneliness.
  • Health and personal autonomy: self-perceived health, mobility difficulties, deterioration of sensory capacities. Loss of autonomy and the accumulation of diseases are risk indicators.
  • Psychological and personality factors: depression, low mental health and self-esteem, unhealthy behaviors…
  • Interaction and participation: household composition, social network, quantity and quality of social relationships, level of social participation, social support…

The report Preventing and alleviating loneliness in older adults (Caritas) points out that there are situations of greater vulnerability, such as the death of a partner or other family members, retirement, and moving. On the other hand, the social conception of care for older people, which often focuses on physical needs but overlooks the importance of comprehensive care and psychological aspects, can worsen situations of unwanted loneliness.

How to address situations of unwanted loneliness?

The Barcelona City Council, in the Guide for the prevention, detection, and support of elderly people in situations of loneliness, recommends several points to follow:

  • Firstly, it is important to pay attention to indirect verbalizations, as they can be a source of information about the feeling of loneliness.
  • It is also relevant to know the family or cohabitation situation and build a relational map of the person. This will allow weaving alliances to reduce this feeling.
  • Similarly, it is necessary to know what their interests and preferences are, and thus collectively seek personalized alternatives that adapt to each individual.
  • On the other hand, the report highlights the importance of promoting a vision of relationships that contributes to reducing the guilt that family members may feel in the face of loneliness. On many occasions, when the person expresses this feeling, people in their environment feel responsible. It is important to understand that someone can feel lonely even when surrounded by people, as it is a subjective feeling and families cannot always alleviate it.

The Friends of the Elderly association emphasizes that it is key not to promote self-perception of fragility, as it promotes isolation. It is also necessary to avoid using infantilizing and judgmental language. Additionally, it emphasizes the relationship between the social perception of loneliness and the personal experience of the feeling. To break negative stereotypes, it is necessary to create an empowering narrative that reverses discrimination.

The organization suggests five lines of action:

  1. Recognize: Professionals’ perspective is crucial to identify situations of loneliness.
  2. Understand: It is important to understand the phenomenon and its causes to have common starting points.
  3. Consider: The subjective nature of unwanted loneliness, the diversity in each case, and the existing stigma in our sociocultural context should be taken into account. Risk factors should also be known.
  4. Discover: Communication is a key tool to detect the feeling of loneliness. The guide proposes paying attention to silences and expression rhythms, establishing active listening, and relying on other trusted agents in the person’s environment.
  5. Act: Any solution must be centered on the individual and foster empowerment.

Innovative proposals:

  • Digital meeting spaces. Organizing collective activities and events allows building new connections with people who share common interests, which can reverse the feeling of loneliness. Through social media and the internet, individuals can access online meetings, overcoming mobility, transportation, or access issues. It is important to work to overcome the digital gap that exists in a large part of the elderly population. An example is the program Proyectando vidas, uniendo almas, aimed at older adults living in rural towns in Castilla y León. The project aims to alleviate this feeling through telecommuting group activities. Similarly, the British initiative The Silver Line offers a free telephone contact for people over 55, available 24 hours a day. The staff handling the calls provide listening, advice, and referrals to other organizations.
  • Robots and voice assistants. Technological advances of the last decade have also been introduced in social services and citizen care. Some organizations have experimented with robots and voice assistants, which complement the work of professionals. An example is the Intelligent Robotic Assistant (ARI), designed by the Saltó Group, which accompanies older adults living in Barcelona.
  • Creating support networks from new technologies. Others initiatives like Vincles (iSocial Foundation) use technological systems to collect standardized territorial information to detect loneliness situations in an updated, immediate, and truthful manner. The project is inspired by Auzosare, an innovative program that combines technology, community activation, and socio-educational intervention to prevent and improve the quality of life of people in fragile situations of loneliness.
  • Applications to generate intergenerational exchanges. One way to include older adults in the community is to involve younger generations, who can be good allies in contributing to social inclusion. In Bilbao, the association Kuvu connects people of different generations to share housing and mutual company. Another example is the Vollpension Generationencafé. This German initiative operates through cafes staffed voluntarily by retirees, who share time and conversations with the people attending the venue. Unlike traditional intergenerational volunteerism, it’s not the young who volunteer and visit the elderly, but rather the elderly who actively foster their social integration. This way, it promotes feelings of fulfillment, satisfaction, and community service.
  • Preventive emotional management tools: To prevent the feeling of loneliness, some initiatives work to offer emotional management tools, helping individuals understand their feelings and avoid potential mental health problems. The Bakardadeak Eskola (School of Solitudes) contributes to demystifying myths and fears about loneliness to change society’s perception of this phenomenon.

References

[1] Detecting loneliness during aging, Observatorio de la Soledad. Available at: https://amigosdelosmayores.org/es/detectar-la-soledad-durante-envejecimiento-una-guia [29/01/24]

[2] Preventing and alleviating loneliness in older people, Cáritas. Available at: https://www.caritas.es/main-files/uploads/2021/02/DOC-TRAB-9-INTERIOR_3.pdf [29/01/24]

[3] Guide for the prevention, detection, and support of older adults in situations of loneliness, Barcelona City Council. Available at: https://bcnroc.ajuntament.barcelona.cat/jspui/bitstream/11703/130451/1/Soledad_GuiaPersonasMayores_ES.pdf [29/01/24]

[4] Unwanted loneliness, Observatorio Estatal de la Soledad No Deseada (SoledadES). Available at: https://www.soledades.es/la-soledad-no-deseada [29/01/24]

[5] Inspiration, Observatorio Estatal de la Soledad No Deseada (SoledadES). Available at: https://www.soledades.es/inspiracion [29/01/24]

[6] Resources, Observatorio Estatal de la Soledad No Deseada (SoledadES). Available at: https://www.soledades.es/recursos [29/01/24]

The iSocial team celebrates its first work meeting

Publications News

The iSocial team celebrates its first work meeting

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The meeting took place at the Cal Muns building, managed by the Pere Claver Group, a partner entity of the foundation

The technical team of the iSocial Foundation gathered on February 13th at the entity’s first Team Day to better understand the new projects and new members of the Foundation, following the growth experienced in recent months.

Recently, new positions have been incorporated, such as the coordinator of European projects and the head of training and research, as well as new project management responsibilities. Currently, there are 16 people on the iSocial technical team.

In this meeting, the director of the Foundation, Toni Codina, and the president of the board, Montse Cervera, reviewed the origins of the organization and its values, the evolution since 2018, and outlined the roadmap to follow. The main initiatives carried out in previous years were also presented, such as the multilingual personal assistant for refugees, Welcome.

On the other hand, the different members of the team explained in more detail the tasks they carry out within the foundation and the projects in which they are participating. Among other things, the digitalization of Social Services with the DigitaliSSB project was discussed, as well as support for people in situations of vulnerability with Solidigital, and how to detect and intervene in cases of unwanted loneliness through the Vincles project. We also had the opportunity to experiment with the Flapp! and Nidus applications and see firsthand how they work.

It was a very inspiring day, which allowed the iSocial technical team to gain a deeper understanding of the work of our colleagues. In addition, we were able to share proposals and suggestions, as well as spend some time together.

Actualitat

iSocial members discuss systems for measuring social impact

iSocial members discuss systems for measuring social impact

In a new Innovation Coffee, in which 11 Catalan and Basque member organizations took part.
We’ve started “All by myself”, an aggregator of ICT tools for the intellectually disabled

We’ve started “All by myself”, an aggregator of ICT tools for the intellectually disabled

It is promoted by 5 foundations: Found.iSocial, Found.AMPANS, Found.Maresme, Found.Catalana Síndrome de Down and Found.Support-Girona.
Successful enrollment in the course “How to improve communication and image of Social Services”

Successful enrollment in the course “How to improve communication and image of Social Services”

An edition for technicians began on February 14, and another for elected officials will start on March 9.
138 social workers from 16 ABSS have already completed the course on Self-Directed Support

138 social workers from 16 ABSS have already completed the course on Self-Directed Support

They belong to the Vegueries of the Alt Pirineu-Aran, Terres de l’Ebre and Penedès.
72 professionals of the Penedès follow the course From ACP to Self-directed Support

72 professionals of the Penedès follow the course From ACP to Self-directed Support

72 professionals of the Penedès follow the course From ACP to Self-directed Support.
Dos projectes d’iSocial, finalistes dels Premis Europeus 2021 en Serveis Socials

Two iSocial projects, finalists for the 2021 European Social Services Awards

FLAPP! in the category of digital tolls, and INSESS-COVID-19 in the category of research projects.

Access4you, accessibility certification for people with disabilities

Publications Bank of innovations

Access4you, accessibility certification for people with disabilities

Access4You

Access4You

Innovative initiative based on a certification mark that provides reliable accessibility information of the built environment for people with disabilities

Access4you has a database and a mobile application, available for free, which indicate the degree of adaptation of spaces to the needs of people with disabilities and accessibility needs. It is based on a self-developed system of criteria based on a set of 1000 variables according to the usability aspects of 9 stakeholder groups: people with cognitive and visual disabilities; individuals with blindness, deafness, and hearing difficulties; people in wheelchairs, with baby strollers, and with assistance dogs; and the elderly.

Access4you classifies spaces using a qualification system divided into four categories according to the level of inclusivity of the location: Certified location, Bronze, Silver, and Gold. Moreover, the database offers filterable and detailed data including measurements, as well as images of each location to help people with disabilities to plan their stay at an unknown location.

The certification, apart from benefiting these groups, also supports owners and businesses to obtain information about the accessibility of their buildings. In this way, organizations can commission an independent study to accredit the adaptation of their establishments, as well as acquire detailed proposal on how to improve it. Certified locations receive a designated datasheet in the Access4you database, which is available to everyone for free on the website and the application.

Thus, the initiative proposed by Access4you aims to promote the social integration of people with disabilities, improve the accessibility of the built environment, and serve as a center for the dissemination of knowledge and advice on the obstacles that these people encounter in their daily lives.

Access4you International is present in the CEE, SEE and India with the help of an expanding accredited partner network including Colliers, Bureau Veritas, TÜV, and CBRE. Both companies and individuals can join Access4you’s accreditation programme to acquire the skills and knowledge to join its mission and involve more locations to provide accessibility information.

Banc d’innovacions

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E-Fabrik, innovative and solidarity solutions for people with disabilities

E-Fabrik is an innovative initiative that brings together young people and individuals with disabilities in a creative community with the aim of jointly conceiving solutions to address the challenges faced by people with disabilities in their daily lives.