DoppelPlus, engaging low-income households in the fight against climate change

Publications Bank of innovations

DoppelPlus, engaging low-income households in the fight against climate change

DoppelPlus

Project that helps low-income households become ambassadors of the transition to clean energy and promotes changes in the daily behavior of households in relation to climate change, a group particularly vulnerable to its consequences.

The initiative consists of sending starter kits to low-income families to optimize their daily consumption. In this way, they save money and also contribute to the energy transition. The aim is to reduce energy costs while improving their financial situation and quality of life.

The project is implemented by means of personalized guidance, whereby families receive advice on how to protect the climate, as well as tailored measures such as training programs or teaching the basics of climate protection. The initiative offers multiplier measures for climate protection and increased energy efficiency in areas such as housing, heating, electricity, mobility, consumption and food.

DoppelPlus has also trained 1,000 families in the Tyrol (Austria) to become ambassadors of the clean energy transition, with annual savings of €200 per household. Long-term partnerships have also been forged with energy suppliers, cultural organizations, social housing companies and an extensive communication campaign to raise awareness of energy issues. The project creates a win-win situation for everyone: the environment and the household budget.

Banc d’innovacions

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

Bizkaia Saretu, school for the prevention of unwanted loneliness

Publications Bank of innovations

Bizkaia Saretu, school for the prevention of unwanted loneliness

Grup SSI

School of training and dynamization of anti-loneliness agents, people over 55 years of age who, thanks to a qualification and accompaniment, specialize in early detection and preventive action in relation to loneliness.

The initiative refers to unwanted loneliness, i.e. the subjective feeling or experience that is identified with individual dissatisfaction that the person has in terms of relationships. This social isolation, especially related to the elderly, is perceived as a limitation, lack or absence of primary or natural relationships; friendship, partner, family, neighborhood, etc.

The project offers training and awareness-raising activities for people interested in the subject, whether they want to acquire knowledge in this area or are part of organizations, companies or associations. In this case, they can become part of the Agents Network, the other main activity of the project. This network, formed by people over 55 years of age who are not in a situation of loneliness and want to commit themselves and create proposals for action, consists of identifying situations of loneliness, design and creation of prevention projects, in order to accumulate evidence and be able to be implemented.

In addition, the initiative also has a repository of knowledge and good practices, where projects, methods or systems that involve the community and relational spheres can be found. The SSI Group understands that the connection between initiatives is a key element to guarantee the success of the projects. Therefore, Bizkaia Saretu is a project with a preventive perspective, which promotes a destigmatizing vision of loneliness, promotes mutual help and focuses on the individual needs and demands of each person.

Banc d’innovacions

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

CRE-e, a multichannel guidance for employability

Publications Bank of innovations

CRE-e, a multichannel guidance for employability

Red Cross

Remote service to guide unemployed people in their job search, aimed at resolving doubts and accompanying them in the employability process through different channels and online activities.

Its objective is to provide job seekers with tools and information through a free telephone line, email, a Whatsapp channel and social networks (Instagram, Facebook and Twitter). With a call or message, the service’s professionals provide a personalized response in less than 72 hours to the questions and queries raised by users.

Its objective is to provide job seekers with tools and information through a free telephone line, email, a Whatsapp channel and social networks (Instagram, Facebook and Twitter). With a call or message, the service’s professionals provide a personalized response in less than 72 hours to the questions and queries raised by users.

In addition, the CRE-e multichannel has a content platform accessible to everyone free of charge. There are two main tools; the first is online conferences that aim to help people improve their employability. Each week they invite expert speakers to talk about various topics: employment and training resources, job search tools, labor market, and possible market niches. They also discuss specific initiatives aimed at young people, tips to give visibility to the curriculum for people over 50, and tools to work on digital skills, among others. Secondly, within the web platform there are all kinds of key resources so that people can resolve doubts autonomously. In addition, specific content on women’s issues (gender violence, labor rights, etc.) is included.

CRE-e complements the personalized itineraries that have been developed in Red Cross since 2014 for people at risk of social exclusion, a comprehensive response to people who present diverse situations and trajectories, in order to alleviate the situation of vulnerability they live in.

Banc d’innovacions

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

Primero, a digital platform for the protection of children in migratory contexts

Publications Bank of innovations

Primero, a digital platform for the protection of children in migratory contexts

UNICEF

Open source software platform that helps social services, humanitarian and development workers manage data related to child protection through tools that facilitate case management, incident tracking, migrant child tracing and family reunification.

The platform collects and manages data on children encountered in emergency migration contexts, and combines proven tools, global best practices and the latest open source technology to offer social service and humanitarian protection workers an easy-to-use and scalable solution to their data management challenges.

Primero enables its users to document events and violations to provide protection programs with up-to-date information on risk factors and patterns of violations. At the same time, child victims of violence can be linked to the services they need and prevention measures can be implemented to mitigate future risks. The platform’s powerful analytics and reporting tools ensure that the data is actionable.

Primero offers intuitive digital forms and clear workflows to help document case management processes, from identification and registration, to assessment, case planning, referrals and transfers, and case closure. With robust monitoring capabilities including email notifications for certain processes.

The platform uses sophisticated matching technology to match follow-up requests made by caregivers with the records of children registered as separated or unaccompanied. Matching criteria can be configured to meet the needs of the context. These functions are supported by a comprehensive case management module to ensure that children receive appropriate care.

Primero is a progressive web application (PWA) and leverages the latest technology to combine the best of web and mobile apps. The web app works across all browsers, regardless of operating system and on any device (mobile, tablet, laptop). It requires no previous user experience and can also be used offline, so that social workers can manage their work from anywhere, wherever they are. At the same time it offers the security and efficiency of digital case management in low connectivity configurations.

Banc d’innovacions

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

SEAP, a programme to prevent and manage the mistreatment of elderly people in fragile situations

Publications Bank of innovations

SEAP, a programme to prevent and manage the mistreatment of elderly people in fragile situations

Consell Comarcal del Baix Llobregat

Image from SEAP.

This service promotes the good treatment of elderly people in a situation of fragility and advises professionals who act in situations of abuse.

The SEAP (Specialised Service for the Care of People) bases its task on three lines of work. The first is prevention, through advice and training for professionals working with elderly people and people in situations of fragility. The second is social awareness-raising, thanks to talks, workshops, events and campaigns to promote collective awareness of the need to defend the good treatment of people. This area also includes specific actions aimed at professionals, citizens, adults, children and adolescents, the elderly and people with functional diversity. Finally, intervention, which is based on the coordination of actions with social services and other municipal services in situations of mistreatment of elderly people or people in situations of fragility.

The objectives of the SEAP are based on improving the quality of life of elderly people and people in situations of fragility, guaranteeing the prevention, detection and care of poor treatment and mistreatment through interdisciplinary work and networking with other services in the territory. It also responds to the real needs of the professionals who care for elderly people and people in situations of fragility when situations of poor treatment and/or mistreatment are detected.

It also aims to adapt the transmission of essential social, legal and medical information to the rest of the professionals in order to design a joint plan, to respond to the real situations of poor treatment and/or mistreatment of people in these groups and to guide and advise each situation individually, coordinating public and private resources to facilitate the necessary care.

SEAP

Bank of innovations

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

MigApp, trusted mobile information for migrants around the world

Publications Bank of innovations

MigApp, trusted mobile information for migrants around the world

IOM (International Organization for Migration)

Image from MigApp.

An initiative of the International Organization for Migration (IOM) which, through a mobile app, offers a platform of relevant and up-to-date information so that migrants around the world can make informed decisions. It is available in 8 languages: English, Chinese, Arabic, French, Spanish, Italian, Portuguese and Russian.

Migrants from all five continents need a trusted source of information that also provides them with assistance and support to migrate safely. MigApp is an application that helps migrants to make informed decisions by providing information organized in various thematic and location areas.

In addition, the application also provides the possibility to make international bank transfers at no cost. It also has an option to find out the location of friends and family.

It also provides information on travel risks, access to IOM programmes and services for migrants, and data on migration profiles and trends around the world. This makes it useful not only for migrants and their families, but also for NGOs and governments.

MigApp

Bank of innovations

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

VioGén, comprehensive monitoring system for cases of male violence against women

Publications Bank of innovations

VioGén, comprehensive monitoring system for cases of male violence against women

Ministry of Home Affairs

VioGén

Big data system for the comprehensive monitoring of cases of gender-based violence that brings together and coordinates the different public institutions in Spain with competencies in the area of gender-based violence. In this way, the system integrates all the information of interest deemed necessary to be able to assess the existing risk and, depending on the danger involved in each case, the monitoring and protection mechanisms best suited to the needs of each victim are activated.

VioGén provides women victims of male violence with a “Personalized Safety Plan”, with self-protection measures. Likewise, preventive work is carried out by issuing “Automated Notifications” when an incident is detected that could endanger the integrity of the victim.

The aim of all this is to establish a network that allows for better monitoring and protection of the victims, in a rapid, comprehensive and effective manner, whether they are battered women or minors who depend on them.

VioGén

Bank of innovations

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

How are you doing? The conversation heals. Mass calls to the elderly

Publications Bank of innovations

How are you doing? The conversation heals. Mass calls to the elderly

Barcelona City Council

Image from Pixabay.

The Barcelona City Council’s Directorate for Ageing and Cures promoted this project with the coordination of the Department for the Promotion of Older People and the Directorate for Social Innovation, to take an interest in the emotional well-being of people aged 70-84 who were not linked to municipal services in the context of the COVID-19 pandemic and to inform them, when necessary, about existing resources that could improve their emotional state and their social isolation and/or loneliness.

Throughout the entire project, between June 2020 and July 2021, 53,382 people aged 70-84 were called automatically via 227,153 automated calls. Of the people called, 5,433 responded that they did want someone representing the City Council to call them personally on the phone. As a result of this, 7,961 personal calls were made, in which a telephone conversation was held with 4,714 people, filling out a form of 16 diagnostic questions (about loneliness or social isolation, sadness, anxiety, worries, information needs, etc.) to 4,360 people.

Verbio, a conversational technology company, using artificial intelligence and natural language processing, made the automated phone calls. Fundación Avismón, with expertise and sensitivity in the care and support of elderly people, was in charge of making the personal phone calls and providing information and guidance. And the Fundación Salud y Persona attended to 168 people expressing emotional distress, with professional psychologists by telephone (approximately 3 calls per person referred).

Ajuntament de Barcelona

Banc d’innovacions

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

Reconnect, a professional app to ensure the continuity of social insertion pathways

Publications Bank of innovations

Reconnect, a professional app to ensure the continuity of social insertion pathways

Groupe SOS

Image from Reconnect webpage.

Work app for social professionals, which gives them all the information they need to support users: check their history, update their status, record meeting reports, schedule reminders for upcoming events, find documents and contacts useful, etc. It also allows you to inform team members of the situation of a person being cared for. And, in the event of a job replacement, the new professional can quickly get an overview of the ongoing procedures and the next steps to take in relation to each of the users.

In addition, it allows you to follow in real time the number of places available in services, accommodation and activities, and find the people who need them; and automatically analyze data statistics related to the people being cared for and assessing the impact of social intervention.

The ergonomics of the application have been specially worked with social professionals and third sector entities so that the management is very simple and allows the professionals to concentrate on accompanying the people being cared for. Co-design with third sector entities also allows you to provide solutions tailored to the specifics of the sector’s programs and services. And, in addition, the configuration of the system allows to satisfy the specific operational needs of each social entity.

Reconnect

Banc d’innovacions

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

Auzosare, technology and community action against the social isolation of elderly people living alone

Publications Bank of innovations

Auzosare, technology and community action against the social isolation of elderly people living alone

Agintzari

Image from Freepik.

Intelligent technological platform that allows for the detection and knowledge of situations of solitude and social isolation among the ageing sections of the population, and for effective responses from the community and social services.

Auzosare has developed a Big Data Risk Assessment system, which allows the organization, storage, manipulation, analysis and modelling of large amounts of data from the real world and linked to a spatial reference. It identifies people older than 65 who live alone and catalogues them at different levels of vulnerability or risk based on physical and health indicators, relational, economic, housing, basic resource distance and aid, etc. It feeds on information from the sponsor, the cadastral and municipal social services; as well as information identified by agents of the person’s community network (Beharis), previously trained in social gaze.

The smart tool is targeted at three different profiles of people: fragile elderly people who are in a solitude situation that negatively impacts on maintaining their autonomy; community volunteers who, through simple training, participate in identifying situations of vulnerability; and municipal professionals who incorporate new technology tools and exploit the community’s potential for social intervention.

The platform is based on knowledge of the strengths and weaknesses of the community networks and key agents of each municipality or territory, and is being implemented experimentally in both urban and rural municipalities of Euskadi. It includes a technological tool that allows the situations of social isolation to be detected; a community activation program and key actors from each territory; and an app that allows connecting to municipal social services.

Agintzari

Banc d’innovacions

SmartSocks

SmartSocks, socks that detect distress in people with dementia

SmartSocks that enable the detection of risk situations in people with dementia
Manawanui

Manawanui, Self-Directed Support for people with disabilities

Manawanui is a project aimed at enhancing the autonomy and freedom of choice for people with disabilities
Morphic

Morphic, technology that improves computer accessibility for people with disabilities

Morphic is an application that allows computers to be adapted to the different needs of people with disabilities
V-TOOLS

V-TOOLS, Virtual Reality Applied to Social Innovation

V-TOOLS is a project that combines technology and social innovation through immersive experiences with the aim of improving the lives of people and communities
JOOAY

Jooay, an app that helps children with disabilities find leisure activities

Jooay is a free app that connects leisure activity offerings with families of children with disabilities
ShareAmi

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país