IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Publications Bank of innovations

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Intermedia

Image from the Intermedia website.

Digital platform for the selection of professional profiles, especially aimed at people with vulnerabilities, which differs from other portals in the fact that it is able to make an intelligent matching of skills between job offers and candidates, and does not discriminate based on learned patterns.

This is a paradigm shift since, instead of working like other recruitment platforms that only take into account the candidate’s training and work experience as reflected in a CV, IntermediaJOB also values the rest of the learning that the candidate has acquired throughout his life, both in the training and professional and personal fields. This makes the match between the applicant and the company much more reliable than with other portals.

This tool is only possible thanks to innovation, which is why it is awaiting the incorporation of machine learning, a technology that would improve the reliability of the skills match, as well as big data to take advantage of successful experiences, or the use of bots to make technology more accessible to people.

What has already been implemented are the algorithms used by IntermediaJOB. The platform excludes all those better-positioned candidates who have more knowledge than necessary in a workplace, as well as those that value people of one gender more than another, for the simple fact that they follow learned patterns.

Beyond being just a platform where job offers can be posted, it also allows students to find their university internships.

IntermediaJob

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Alella Poble Cuidador, a community support network in loneliness, illness and the end of life

Publications Bank of innovations

Alella Poble Cuidador, a community support network in loneliness, illness and the end of life

Ajuntament d’Alella, Fundació Sant Francesc d’Assís and Fundació La Caixa

Picture taken from Alella Poble Cuidador’s web.

Community network that promotes the articulation of collective action to care for people in the municipality who suffer from loneliness, a chronic illness or are at the end of life, and their families, so that they feel cared for and accompanied , whether they live in their private home or live in any of the health and social entities in the village. The goal is to create a safe, friendly, and caring community environment for these people.

Alella Poble Cuidador acts in three areas of intervention: care and support, training, and education and awareness. In each area of ​​intervention it has structured a set of resources (families, social and health centers, schools, companies, etc.) to promote the development and use of personal and community skills and resources for the care and the accompaniment, and to assert, throughout the life cycle, the values, beliefs and practices for good living and good dying.

At the same time, it carries out activities such as care and support; group meetings of bereaved people and caregivers; training of professionals and caregivers; support for the preparation of the advance directives document; exchange of orthopedic and sanitary equipment; support for the organization of farewell ceremonies; intergenerational musical encounters; and theatrical lectures.

Emotional and professional support available to everyone.

Citizens of the municipality can participate in the network by registering, at no cost, to benefit from the services offered; becoming network partners and participating in working groups; becoming network volunteers; collaborating financially; or following current affairs and network news.

A consultancy has externally evaluated the results of the program, which can be consulted on the web. Proponents of her case have been working to make the actual transcript of this statement available online. The network has, in addition to volunteers, a team of specialized professionals.

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Kletskassa, supermarket cashiers against loneliness

Publications Bank of innovations

Kletskassa, supermarket cashiers against loneliness

Kletskassa has been driven by the Dutch government and more than twenty corporations in the country.

Image from Jumbo’s website.

Network of chat boxes (“kletskassa” in Dutch), in operation at the payment boxes of various supermarket chains, which at the time of payment of the purchase offer a moment of conversation with the cashier to people who are in no hurry and that they may feel alone.

The initiative is part of the action plan of the National Coalition against Solitude, created by the Ministry of Health, Welfare and Sport of the Netherlands, along with about twenty major organizations in the country. This institution fights against the social isolation that a part of the population suffers through campaigns that encourage interpersonal connections, such as having a coffee with a neighbor, or talking to the cashier of the supermarket. Hugo de Jonge, Minister of Health, Welfare and Sport, says: “Everyone can do something to break the loneliness of others”.

Some large supermarket chains, such as Jumbo, have opened “kletskassa” in all their establishments.

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Village Landais Alzheimer, village that allows autonomy of people with Alzheimer

Publications Bank of innovations

Village Landais Alzheimer, village that allows autonomy of people with Alzheimer

Village Landais Alzheimer Public Interest Group

Imatge from Ehpadia website.

Residential complex with 105 people suffering from Alzheimer’s with a high degree of independence.

It is a small village designed exclusively to allow people with this disease to live autonomously, away from socio-sanitary centres and without the constant support of their relatives. Each inhabitant pays 24,000 euros per year and lives in a family-like house, despite sharing with other residents common spaces such as shops and a theater room. Sociosanitary care, on the other hand, is guaranteed by a group of professionals working there, as well as volunteers working in activities to promote the socialization of the residents.

The village is also a resource center for medical and therapeutic research, as studies are conducted there to assess the results and impacts of this innovative residential model.

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e-NABLE, network of 10,000 volunteers making prosthesis with 3D printers

Publications Bank of innovations

e-NABLE, network of 10,000 volunteers making prosthesis with 3D printers

e-NABLE

Image from Enable the future Instagram profile

Online community of 10,000 people worldwide who voluntarily use their 3D printers to create hand and arm prostheses for adults and children who need it.

Individuals and organizations who wish to collaborate with the cause access the web to find users from more than 100 countries who need a prosthetic and have posted photographs showing and explaining the required prosthetic. The voluntary, then, contacts this person, downloads all the necessary information from the website, and adapts the available designs, which are in open source and free of rights, to the specific need of the person who will benefit. Once the prosthesis is printed, the voluntary person disinterestedly forwards it to the final beneficiary, who often lives in another country or continent.

In this way, through domestic manufacturing technology, people with low resources who cannot access a prosthetic because of their high price and/or the need to adapt them to children’s growth can have a free and customised prosthetic.
As an online portal, each can connect with people demanding from all over the world, although also can easily find plaintiffs living nearby and deliver the prosthetic to them personally.

e-NABLE

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DPR, a smart tool to facilitate the work of primary care social service professionals

Publications Bank of innovations

DPR, a smart tool to facilitate the work of primary care social service professionals

Institut Municipal de Serveis Socials de l’Ajuntament de Barcelona (Barcelona City Council Municipal Institute of Social Services)

Picture by Sora Shimazaki on Pexels

Artificial Intelligence tool to support primary care professionals for social services. Analyzes cases and advises the professional workers to respond to the attended people. The primary care worker who serves a visit, after transcribing on the computer his notes about the most important person in the interview, pressing a button obtains in a few seconds from the DPR system (Requires, Problems, Resources in catalan) a recommendation on the response to give or the action to be undertaken.

DPR processes the annotations of the social worker, classifies the problem and the person’s request, and suggests to the professional the answer to give, according to the resources and services the institution can offer or advise. This “intelligent” system allows social professionals to respond more quickly, more safely and objectively to the user, and users to receive a clear diagnosis with high accuracy reliability.

This tool that automatizes the process of typifying the demands received by social service centers has been trained using machine learning techniques from the data of 300,000 interviews conducted by the social services of Barcelona City Council in previous years.

The DPR system is thus a tool of “collective intelligence”, which does not replace the decisions of social professionals, but provides them with guidance based on the collective experience of previous years and leaves the final decision on the response to each case or situation in their hands.

It is a pioneer tool in Spain which, in addition to supporting decision-making and providing guidance to professionals, makes it possible to improve the planning of resources and services of the administration.

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WACS, automated and massive call service to vulnerable people

Publications Bank of innovations

WACS, automated and massive call service to vulnerable people

Hampshire County Council, PA Consulting

Picture from sabinevanerp on Pixabay

Service that makes automated calls to vulnerable people who are in their home and cannot attend social and health care centres on a regular basis or cannot receive close attention.

When a person who needs to be cared for is detected, the person receives an automated call with a voice from a real person, who asks him about his welfare state and possible needs. If the user needs to receive home care or if someone makes the purchase, for example, the system passes the call to a professional to specify the response to their demand.

This service used artificial intelligence techniques and was implemented in 2020 in the face of the inability of the Hampshire (England) government to monitor carefully and consistently vulnerable people during the COVID-19 pandemic. Due to the need to quickly contact thousands of people who were isolated in their homes, the PA Consulting company developed this massive, automated contact system to cater for and fuel a large volume of calls.

Bringing Ingenuity to Life

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Mentoria Social, mentoring for vulnerable young people to promote social inclusion

Publications Bank of innovations

Mentoria Social, mentoring for vulnerable young people to promote social inclusion

Coordinadora Mentoria Social

Picture from “Projecte Rossinyol”, a study that analyzes the impact of mentoring on migrant teenagers. / APPlying Mentoring

Platform of organizations that develop mentoring projects for young people and other vulnerable groups.

Coordinadora Mentoria Social, comprised of 11 partner entities and 8 member entities, brings into contact mentors with people at risk of social exclusion, mainly young people. With the aim of ensuring social cohesion and equal opportunities, the mentor is a voluntary person who is assigned a person to offer him or her their knowledge and experience.

In this way, both people share a few hours a week that enable mentoring to overcome labor, social, academic, etc. due to mentoring support and guidance.

Coordinadora Mentoria Social, through the formations it offers, also works to promote a quality mentoring model in the field of social action.

Coordinadora Mentoria Social

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Gillie.AI, artificial intelligence that monitors patients at home

Publications Bank of innovations

Gillie.AI, artificial intelligence that monitors patients at home

Gillie.AI

Image taken from Gillie.AI’s website

Cloud service that, thanks to Gillie.AI technology, analyzes the medical and welfare data of people with long-term care needs, to turn them into practical information and personalize their attention.

Artificial intelligence allows those who take care of patients at home to constantly monitor their physical and mental wellbeing through a platform that monitors the condition of patients remotely.

Gillie.AI’s software analyzes the reports that workers produce when visiting patients and draws conclusions: if there has been an improvement, if the patient’s situation has worsened in a particular aspect… By doing this, risk patterns can be easily identified and urgent needs can be anticipated.

In addition, professionals can organise patients’ visits according to how critical their state is and receive direct notifications to their smartphones in case of emergency.

GILLIE Healthcare

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TippyTalk, a solution for people with a verbal disability to communicate

Publications Bank of innovations

TippyTalk, a solution for people with a verbal disability to communicate

TippyTalk

Kids using TippyTalk on a tablet. Picture taken from TippyTalk website.

Application that allows people with nonverbal autism to express themselves through images representing elements of everyday life. By choosing different icons, they can decide who they want to talk with – their mother or father, for example – and tell them what they need, how they feel or what draws their attention. Parents, or the caregiver, receive a text message that allows them to understand what the person with autism cannot explain by words.

The person who takes care of someone with autism can download the app from the App Store or Play Store, and create several items that will be chosen by the person who uses it. These can be your own photos, drawings or any image, and anyone doing this will also be able to write the text that you will receive via SMS according to the selected items. For example, when a fridge is pressed, it means that the person is hungry. In addition, you can also typeset a sound or a word that sounds each time an item is selected.

Currently, the application is only available in English, although you can change settings to put the words in any language. In terms of subscription, TippyTalk is a paid application, but they offer 14 days of free trial.

TippyTalk

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