InterRAI, a comprehensive geriatric assessment instrument

Publications Bank of innovations

InterRAI, a comprehensive geriatric assessment instrument

InterRAI

A set of multidimensional geriatric assessment instruments designed to determine the psychosocial and functional capacity and needs of the elderly. The aim is to develop a comprehensive treatment and long-term follow-up plan based on a set of standardized items that can be used in various care settings.

InterRai works in such a way that social and health professionals talk to users and their families (people over 65 years of age), while making observations and using other information. The assessor codes this information with software that creates a picture of the person’s functional, social and health needs and opportunities, as well as individualized and specialized care support that is included in an anonymous database. Data collected from the population can be used for planning, research and service development.

Outcomes include validated scales and measures, as well as action points that trigger social, health and potential rehabilitation problems. Subsequently, each person can be followed up and their progress monitored. In addition, a complete profile of each user is created, minimizing the assessment burden and ensuring an individual perspective.

The tool is committed to improving health and social care around the world to ensure affordable, quality access to all people. When data becomes the core of understanding the care needs of older people, digital tools and proven solutions that can be applied on a large scale to help older people, caregivers and policy makers are needed to be used.

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

Seeing Al, an app that explains to blind people the world around them.

Publications Bank of innovations

Seeing Al, an app that explains to blind people the world around them.

Microsoft

A free mobile application designed for people who are blind or visually impaired, based on Artificial Intelligence and Cognitive Services technologies, which facilitates the recognition of the environment and audio description of people, objects and texts.

Seeing Al has several channels, including the reading of short texts through the camera, document recognition, identification of products in packaging and access to information such as expiration date or processing through barcode scanning, as well as facial and environmental recognition.

Person recognition allows a refined description of space, where it not only describes in a simple way the elements of a room (such as a chair and three people), but is able to tell which people are involved (e.g. family or friends). In addition, it also identifies the people in the photographs.

The design is inclusive and the testing process has actively involved people with disabilities through non-profit organizations around the world. It is an example of the benefits of co-design.


Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

Talking Mats, a visual communication tool for people with communication difficulties.

Publications Bank of innovations

Talking Mats, a visual communication tool for people with communication difficulties.

Talking Mats

Talking pad that facilitates communication for people with communication difficulties (dementia, autism and brain injuries, among others). It is a versatile resource that allows to increase the communicative capacity in an effective and innovative way.

The tool works with three sets of communication symbols and images. First, there are thematic cards that define the topic of discussion, e.g., home life. Secondly, there are option cards within this, such as pets, or household cleaning. Finally, the Likert scale is provided, a rating scale that allows you to place yourself between three points: good, bad, and somewhere in between. Once the three sets of symbols have been presented, the participant can say how he/she feels about each card, placing it on the scale and with the possibility of moving them if there is a change of opinion. In addition, the tool is available in physical and digital format.

The project has an impact on various social sectors, especially education, social and health care and justice. At the educational level, children can express their feelings, visions and aspirations, i.e. have a voice with an impact. At the socio-health level, a framework for decision making and support in planning and self-management of needs is provided. It is important to take into account the wishes of each individual. In the field of justice, Talking Mates allows to open conversations on various topics, providing a structure that allows the expression of what is important and the comparison of various points of view.

It is a tool for thought and expression, with the aim of reducing the impact of communication difficulties for the people who use it. Talking Mates supports comprehension by allowing the processing of concepts through the breakdown of information, giving time to respond and reducing memory requirements. In addition, the quality of the information is improved by giving control to the respondent and providing a structured framework for open-ended questions.

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

DoppelPlus, engaging low-income households in the fight against climate change

Publications Bank of innovations

DoppelPlus, engaging low-income households in the fight against climate change

DoppelPlus

Project that helps low-income households become ambassadors of the transition to clean energy and promotes changes in the daily behavior of households in relation to climate change, a group particularly vulnerable to its consequences.

The initiative consists of sending starter kits to low-income families to optimize their daily consumption. In this way, they save money and also contribute to the energy transition. The aim is to reduce energy costs while improving their financial situation and quality of life.

The project is implemented by means of personalized guidance, whereby families receive advice on how to protect the climate, as well as tailored measures such as training programs or teaching the basics of climate protection. The initiative offers multiplier measures for climate protection and increased energy efficiency in areas such as housing, heating, electricity, mobility, consumption and food.

DoppelPlus has also trained 1,000 families in the Tyrol (Austria) to become ambassadors of the clean energy transition, with annual savings of €200 per household. Long-term partnerships have also been forged with energy suppliers, cultural organizations, social housing companies and an extensive communication campaign to raise awareness of energy issues. The project creates a win-win situation for everyone: the environment and the household budget.

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Publications Bank of innovations

FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Préfecture de Var

App aimed at guiding and facilitating the integration of refugees and asylum seekers, addressing their demands and needs and helping them to achieve a quick and autonomous adaptation in the host community.

FIN(DA)WAY provides access to information on the rights of refugees and asylum seekers, while helping them find resources related to training and employment. After co-creation and testing sessions with more than 60 people, the main contents and information included in the digital application are the following: help in finding places to stay or eat, information on transportation and documentation, facilities for learning French, the possibility of storing each person’s documentation within the application, and a contact book with their location. In addition, social professionals can also have access to communicate and interact with users.

The objective of FIN(DA)WAY is that refugees and asylum seekers can access the tool during the process of the first reception, in order to achieve autonomy from the first moment and speed up their integration into the country. In addition, it is an easy-to-use application, free of charge, with offline access and available in six languages (French, Pashto, English, Arabic, Russian and Spanish).

It is a service that offers immediate and personalized information and is subject to change, adapting to new demands, contents and services.

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

CRE-e, a multichannel guidance for employability

Publications Bank of innovations

CRE-e, a multichannel guidance for employability

Red Cross

Remote service to guide unemployed people in their job search, aimed at resolving doubts and accompanying them in the employability process through different channels and online activities.

Its objective is to provide job seekers with tools and information through a free telephone line, email, a Whatsapp channel and social networks (Instagram, Facebook and Twitter). With a call or message, the service’s professionals provide a personalized response in less than 72 hours to the questions and queries raised by users.

Its objective is to provide job seekers with tools and information through a free telephone line, email, a Whatsapp channel and social networks (Instagram, Facebook and Twitter). With a call or message, the service’s professionals provide a personalized response in less than 72 hours to the questions and queries raised by users.

In addition, the CRE-e multichannel has a content platform accessible to everyone free of charge. There are two main tools; the first is online conferences that aim to help people improve their employability. Each week they invite expert speakers to talk about various topics: employment and training resources, job search tools, labor market, and possible market niches. They also discuss specific initiatives aimed at young people, tips to give visibility to the curriculum for people over 50, and tools to work on digital skills, among others. Secondly, within the web platform there are all kinds of key resources so that people can resolve doubts autonomously. In addition, specific content on women’s issues (gender violence, labor rights, etc.) is included.

CRE-e complements the personalized itineraries that have been developed in Red Cross since 2014 for people at risk of social exclusion, a comprehensive response to people who present diverse situations and trajectories, in order to alleviate the situation of vulnerability they live in.

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

Youth and Family Office, community-based model for raising vulnerable children.

Publications Bank of innovations

Youth and Family Office, community-based model for raising vulnerable children.

Youth and Familiy Office

Community model of care for vulnerable children and teenagers in the Austrian municipality of Graz, which seeks to strengthen resources for families, and to identify and resolve their specific needs. It is designed so that the child or teenager and the family are at the center, with an approach that takes into account the domestic and social context in which they live.

The initiative has been developed in four districts of the city, and focuses mainly on avoiding the institutionalization of the most vulnerable children. The program’s approach is preventive, offering families who are expecting a child to receive information free of charge and to participate in a wide range of activities to prepare them for future parenting. Some of the activities offered are home visits by professionals, as well as free lectures and courses. Attendance at these courses provides a booklet with stamps that provide an economic incentive exchangeable for other services in the city, such as visits to parental counseling centers.

Once the children are born, parents receive counseling, and if special needs are identified, they can be transitioned to specialized services. The program is also aimed at older ages, including adolescence, with services such as nursery schools or youth centers, as well as leisure activities and digital support.

Graz’s model promotes flexible assistance tailored to the needs of each family, which is always involved in the research and identification of solutions.

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

Vila Veïna, a new public community care system

Publications Bank of innovations

Vila Veïna, a new public community care system

Barcelona City Council

A new public care system in the city of Barcelona that aims to achieve a model of social and health care that is smaller and closer to the users.

To achieve this, it structures the service in a set of “Super Islands” of care, which encompass a group of houses and neighborhoods of between 10,000 and 30,000 inhabitants, with a reference point located in an open community space (for example, a library) to manage the needs of service users in an integrated manner. Thanks to this new innovative service model, professionals enjoy greater autonomy in the organization and management of their work, since they know the users more closely and are able to deal more directly and satisfactorily with all of them.

Each Vila Veïna has the essential services and benefits related to care in a centralized manner, in order to be able to deal with them closely. It also has emotional support groups and a resource bank for the care of children and the elderly, which provides material such as crutches, cradles, wheelchairs and other items necessary for the care of children and the elderly. It also offers legal and employment advice for caregivers and families in need, as well as talks and outdoor activities. The aim is to provide caregivers with access to information about existing services, as well as to create communities of care and proximity.

Each Vila Veïna has a professional who dedicates his or her working day to promoting networking, programming activities and attending to citizens in relation to care. The new profile of this professional is essential in innovation and requires a set of skills for community activation, as well as knowledge of municipal administrative systems and other administrations.

The project is aimed at the entire population living in the territory, because it is based on the idea that ‘we all take care of each other’, and the goal is to achieve a more caring community with all the people who are part of it.

In short, it is an innovative model that humanizes services and contemplates the participation of people, both caregivers and those receiving care, who are part of a community network and co-responsible for the collective welfare.

By 2022 there will be 12 Vila Veïna spaces in the city of Barcelona, and the goal is to have 115 throughout the city in the future.

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

Inclusively, a digital job search platform for people with disabilities

Publications Bank of innovations

Inclusively, a digital job search platform for people with disabilities

Inclusively

Inclusively, plataforma digital de cerca de feina per a persones amb discapacitat

Image from Inclusively.

Digital platform for the labor inclusion of people with disabilities, whether physical, intellectual, sensory or mental illness. It connects people with disabilities with companies committed to providing jobs adapted to their needs. In addition, it also has job counselors who work directly with candidates to improve their profile and accompany them in their job research.

The platform works in such a way that candidates can filter job offers according to the conditions they need, for example, physical accessibility, screen readers, flexible working hours, etc. The goal is that companies, no matter what size they are, offer the right jobs based on the skills, abilities and experience of each candidate.

On the other hand, in order to guarantee the right working conditions for the jobs, the platform offers training to companies so that they can adapt their work environments so that workers with disabilities can develop their full potential.

It is a platform that offers equal opportunities in job research to people with disabilities, as well as the opportunity for companies to find talent and experience among these group of people.

Inclusively

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens

Entourage, a citizen support network for homeless people

Publications Bank of innovations

Entourage, a citizen support network for homeless people

Entourage

A cell phone application that puts homeless people in contact with other people in the neighborhood or city, to break the spiral of loneliness in which they find themselves and their lack of social relationships.

Entourage is a collaborative network that strengthens the community contacts of homeless people, since the lack of relationships, invisibility and little attention are elements that prevent them from living a life of dignity. In addition, it helps to fight stereotypes, fear and lack of knowledge among citizens about how to act in this type of situation.

The application also has a solidarity guide that offers geolocated information on associations that offer services to the group. Entourage does not intend to be a network of only material help, but a network of egalitarian relationships that allows the humanization of both parties.

Entourage also ensures the protection of the data of the people who participate, as well as the obligatory nature of consent when creating a solidarity action towards the people who receive help. In addition, it has a system of moderation and verification of profiles that can delete content if it is not appropriate.

Entourage

Banc d’innovacions

Imatge d'una persona amb necessitats d'accessibilitat digital

Acctua, a technological solution promoting digital accessibility on the Internet

Acctua is a technological service that promotes digitial accessibility and digital inclusion.
Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal, a Digital Platform for Youth Mental Health

Soy yo literal is a digital platform promoting mental health among young people
Fokus PI

FOKUS PI, an application that facilitates digital social planning

FOKUS PI is a a decision-making support tool for professionals in the social, healthcare, and educational sectors
BCI

BCI, a device that restores communication in patients with neurodegenerative diseases

The BCI is a technological innovation that restores communication in patients with neurodegenerative diseases
CUPPA

Cuppa, virtual meetups for unpaid carers

Cuppa is a video call program aimed at carers with the goal of sharing experiences and building community.
ATENEA

ATENEA, device adapted to combat the digital divide

ATENEA is an adapted device that contributes to the digital and technological transformation of social services, focusing on the most vulnerable citizens