Cycling Without Age, voluntary rickshaws service for older people

Publications Bank of innovations

Cycling Without Age, voluntary rickshaws service for older people

Cycling Without Age

Ole Kassow, founder of Cycling Without Age, driving two users. Retrieved from the Cycling Without Age website

Voluntary service to promote active ageing and good treatment of older people, from the creation of new intergenerational relationships to combat unintended isolation and loneliness.

Cycling Without Age allows the elderly to feel emotion again and the freedom of a bicycle ride in which they can feel “the wind in their hair”. The service is made possible by voluntary people of all ages, who offer themselves to ride elderly people in two-seat rickshaws to recover a type of mobility that many of these people can no longer experience because of their old age.

It is a service that provides an improvement in the quality of life of both voluntaries and users. For the former it can be a way to exercise, connect with the community and other people and create unexpected relationships; and for the elderly it means to feel freer and avoid unwanted loneliness and isolation: during the rides they can tell personal stories while visiting the city or territory where they have lived all or part of their lives and rememorize episodes they can share with the volunteer and other participants.

There is no fixed timetable for rides or volunteers, but everyone decides how much time they can and want to contribute, making Cycling Without Age an activity that is done for the pleasure of doing it, not out of obligation.

It is an activity that began in Denmark, where bicycles are widely used, but has spread rapidly to 51 countries around the world, among which Catalonia, where it’s called “En bici sense edat”, making this experience available for more people. The Catalan initiative “En bici sense edad” is already present today in four Catalan cities and in April 2021 it received the prize of Social Innovation Maria Figueras i Mercè Bañeras from Plataforma Educativa.

Cycling Without Age

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Ipso, international service of psychosocial peer-to-peer support

Publications Bank of innovations

Ipso, international service of psychosocial peer-to-peer support

International Psychosocial Organization (Ipso)

Peer-to-peer counselling session. Retrieved from Ipso’s website.

International mental health service and psychosocial support for peer-to-peer which offers offline and online in more than 20 languages (such as Arabic, Farsi, Punjabi, among others), and which today has more than 200,000 beneficiaries, mostly people who are immigrants, refugees or victims of armed conflicts.

Ipso counsellors are other persons of the same origin who are previously formed in Value Based Counselling, a type of short-term intervention that seeks to establish empathy with the person concerned and to support them without prejudice. In addition, the sociocultural plurality that allows this methodology makes it easier to adapt it to different contexts and to give service to a very high and diverse number of users.

It is a peer-to-peer service, which serves to empower both parties, and which at the same time seeks to prevent the hardships or traumatic situations that have been experienced from becoming chronic or leading to more serious problems, while helping in social integration.

Ipso services have spread widely in some countries such as Afghanistan, where it is present throughout the country through the public health service. The training of the counsellors is done mainly in Germany, in the headquarters of Ipso in Berlin, Erfurt and Hamburg, where they prepare people who are immigrated to do so. In other countries, such as Jordan, Iraq, Haiti and others, the Ipso service has also been extended through collaborating organisations.

Psychosocial support sessions can be performed face-to-face but also online through a secure video platform called ipso-care.com, and this has allowed the territorial scope of Ipso to become much broader, and at the same time indispensable during the Covid-19 pandemic.

It is available in more than twenty languages, such as Arabic, Farsi, English, French, Russian, Turkish, Punjabi and others, because it is considered vitally important that people who receive this service can express themselves in their mother tongue.

International Psychosocial Organization (Ipso)

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Positive Sparks, platform to give voice to isolated or excluded young people

Publications Bank of innovations

Positive Sparks, platform to give voice to isolated or excluded young people

The Bytes Project

Youngsters participating in a face-to-face workshop from the project. Retrieved from Bytes’ website.

Youth participation platform which helps to give a voice to young people who are more isolated or excluded, to express their concerns, needs and opinion on the services offered by the community. The platform uses “Machine Learning” to analyse and interpret young people’s responses in a fast and automatic way.

In addition to empowering the most excluded young people and facilitating their participation, Positive Sparks allows social services and organisations working with young people with difficulties (mental health, drug abuse, school drop-out, etc.) to detect deficiencies in services, improve their interventions and identify new needs requiring new responses or services. The platform also offers the Public Administrations to use Positive Sparks for the development of youth-related public policies.

Within this initiative, more specific projects have emerged, such as Rural Sparks, which helps to give a voice to young people with difficulties in rural areas. On the other hand, Positive Sparks is not only a virtual platform, but also organizes workshops and presence activities to better meet young participants and to interact with them at first hand. Workshops are imparted by the Bytes organization in collaboration with other organizations, teaching centres, etc. It is currently a tool only available in English.

The Bytes Project

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

DigiContact, remote and immediate social care service available 24h

Publications Bank of innovations

DigiContact, remote and immediate social care service available 24h

DigiContact

DigiContact worker attending a client. Retrieved from the DigiContact website

Remote and immediate 24h care service for people with long-term care needs: disabled people, elderly people with dependency, people with mental health problems or addictions, etc. The service allows extra respite and support to these people’s non-professional carers, avoiding their saturation, and also offers them support if needed. Users can enrol in the service either individually or through social entities. The service adapts to the needs of each user (for example, calling to remind him of a medication, wake him up in the morning, etc.) according to what is established at the time of contracting the service; and, depending on the needs of the person, DigiContact complements online care with presence visits.

DigiContact works through an app that is very easy to use: only by pressing a button it does the call (with image) to be able to receive remote support and attention. The camera is located in the middle of the screen, making it easier to have a sense of proximity and making it possible for professionals to read the verbal and nonverbal signals of the user.

Professionals working in DigiContact (psychologists, nurses, social workers…) have a specialized training to meet all kinds of needs users can have online.

The DigiContact service has proved especially useful during the lockdown times of the Covid-19 pandemic. It is currently a service only available in Dutch.

DigiContact

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Outcomes Star, methodology for customizing and objectivising Social Services intervention

Publications Bank of innovations

Outcomes Star, methodology for customizing and objectivising Social Services intervention

Triangle

Working one-to-one with Outcomes Star. Retrieved from Outcomesstar.org.uk

Methodology to evaluate and plan customarily the transformation processes of people served by the Social Services. It is designed to be an integral part of social intervention, not a secondary tool; to achieve the most custom-like relationship between the person concerned and the professional using one-to-one work; and to adapt to their specific needs. It is a comprehensive social intervention formula, which allows users of the Social Services to be involved in all parts of their process and to measure their progress with objective indicators.

There are different star models, so the basic methodology can be applied to different services and social situations, by means of different indicators for each case. There are between 5 and 10 outcome areas, which are shared in a star-shaped diagram, making it a visual resource and easy to understand. These areas can be both positive and negative, allowing a visual map of the person’s life to be displayed and advised from their strengths and weaknesses. Each outcome area has a numerical scale (from 1 to 10 or 1 to 5) that is used to evaluate the initial situation of the person through objective criteria that are specified according to the type of service.

Outcomes Star allows the evaluation of the starting point of the given person, and from there the creation of an action plan and objectives based on the different areas of the star. The star is completed regularly to measure the change being produced and to readapt the action in the necessary cases. The collected data can be used for a specific case or interpreted as aggregated data to allow the overall evaluation of the results of a project or service.

To use Outcomes Star, is mandatory to buy the license and take the initial training provided by the company Triangle, which helps to achieve maximum performance and an adaptation of the methodology for each specific organization or service to be used.

Outcomes Star

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Raaji, chatbot to inform and empower girls and women

Publications Bank of innovations

Raaji, chatbot to inform and empower girls and women

Aurat Raaj

Girls using the chat-bot Raaji. Retrieved from Aurat Raaj’s website.

Chat-bot that informs girls and women about gender issues and helps them empower and defend their rights. It uses a virtual character, Raaji, which is able to answer questions and have a conversation through artificial intelligence algorithms. It provides information on issues considered taboo which are of great importance to female empowerment, such as issues of reproductive health, security or economic autonomy. In addition, a team of professionals detects if there are cases that require professional intervention and are derived from them to the most appropriate services.

The Pakistani organization that has developed it, Aurat Raaj, also collaborates with schools and social organizations to make workshops and activities to empower women and girls, and to try to break some stigma surrounding topics such as menstrual hygiene. To further expand this task, they have created an animated series where the main character, Raaji, passes through different situations considered taboo but which are part of the day-to-day life of many girls. In this way, girls see themselves in a character that they identify with, who normalizes and overcomes these situations, encouraging them to take the initiative through activities such as training courses, personal defence, etc.

Chat-bot is a versatile tool available in English and Urdu, and has also been adapted to Covid-19 to provide reliable information about the disease for girls and boys, in an easy way. Raaji is a sample of how technology can help expand and take the work of social organisations further, creating a tool that is easy to access and which allows the easy and private reporting of issues of great importance and on which there are taboos or misinformation.

Aurat Raaj

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

SMART-UP, Smart Meters to fight against energy poverty

Publications Bank of innovations

SMART-UP, Smart Meters to fight against energy poverty

Ecoserveis, Alpheeis SAS, National Energy Action, Projects in Motion Limited, AISFOR SRL

Technicians advising a neighbour on the use of the Smart Meters

Smart monitors that let you know the energy that is being spent in a household at each time and thus be able to change consumption practices to reduce the energy bill. The Smart Meters incorporate small home screens (In-House) in which each household can visualize its consumption in real time.

This system has been developed as part of a European project between 2015 and 2018, with 5 participating countries. The project also included the training of the various agents who are in relation with vulnerable users: social workers, installers, etc. Training guides can be found for free on the project’s website and are adapted to the context and language of each participating country. This training allowed for gaining the knowledge needed to accompany users in the use of Smart Meters, interpreting consumer data, and knowing the possible measures to be taken to reduce the amount of energy bills.

SMART-UP

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

OSM, support for essential professionals to deal with crisis situations and strong stress

Publications Bank of innovations

OSM, support for essential professionals to deal with crisis situations and strong stress

NATAL and UASI

Program to help first responders and professionals of essential services (social, health sector, emergency…) manage crisis and stress situations, such as Covid-19.  It features online tools, such as Podcasts recorded by specialists, and also in-person activities, based on the OSM method (Operational Stress Management).

The OSM method works the resilience to adversity, teamwork, stress management, and decision-making in crisis contexts.  It addresses essential service professionals who work not only in situations of physical danger, but also of great psychological pressure, and who suffer from anxiety, depression, stress and, in extreme cases, risk of suicide.  The goal of the OSM programme is that public servants are able to serve citizenship in a more effective and at the same time healthy way.

NATAL

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Protection People app (PPa), biometric recognition to assist undocumented vulnerable people

Publications Bank of innovations

Protection People app (PPa), biometric recognition to assist undocumented vulnerable people

It Will Be

Worker of an NGO creating a profile in the App

App that uses biometric technology to reliably identify and record vulnerable people without papers, especially children, and at the same time share this information between various NGOs to coordinate and improve the care of the registered people. Protection People app (PPa) is primarily intended to register users of services that are outside the system or have no identification documents, are homeless, had to suffer humanitarian disasters or other difficult situations.

The information collected in the App has a high level of encryption to ensure its protection. In addition, PPa is easy to use and maintain and is multilingual (English, French, and Spanish). Another advantage is its accessibility from different mobile devices allows to register people on the street, on the open field and anywhere, and at the same time it makes the app available to NGOs of any size and capacity.

PPa uses multifactorial biometric recognition software (palmar, facial and fingerprint) to register users. Its reliability is very high because it does not read the palmar print but the vein pattern, which does not change with age. Once the person is identified, a profile can be created that briefly describes their situation, history, and needs.

PPA Protection People App

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Misty II, a robot for improving the quality of life of the elderly living alone

Publications Bank of innovations

Misty II, a robot for improving the quality of life of the elderly living alone

Saltó Group, Barcelona City Council

Foto: Barcelona City Council

A robot that moves and interacts with the elderly and offers them support, assistance, and surveillance  by asking them questions about their daily habits (medication, cleaning, eating, etc.) or how do they feel. It can also track or search for users, and it may enable videoconferences with medical services or other services as needed.

The city of Barcelona is carrying out a pilot test with this robot of the Lleida-based company Saltó Group, in some twenty homes for the elderly, in order to study how far the robot can improve the quality of life and the well-being of people  with some kind of dependency, as well as of the caregivers through the assistance of this social robot. It will study, among other things, whether the robot helps to reduce the isolation of the elderly, whether it is used to monitor their health, or if it is useful to improve  patient-adherence to medication medication or attendance to medical visits.

The project also seeks fairness in the care of the elderly so that not only those with a family network or those with higher purchasing power are receiving the right care.

Group Salto
Ajuntament de Barcelona

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.