Les meves ajudes, an on-line tool to facilitate access to social assistance

admin on 1 July 2019

Foto: Ajuntament de Barcelona

A simulator called “Les meves ajudes”, allows on line consultation of the social aids a person is entitled to regardless of the Administration that manages them.

The simulator works anonymously and, based on the input, indicates which social aids may be requested, estimates the amount, and links to the procedures to be followed to request them.

Characteristics of innovation

Bank of innovations, Cross-cutting intervention, Fully inclusive cities, Information and planning, Lab, New service, New technological tool, Personalization of the service, Process simplification, Self-management and participation, Speed up response times

Location

Barcelona

Partners / Funders

—

Genesis

The website has been conceived as a tool for empowering citizens to reduce the problem of lack of access to existing public services. In addition to facilitating access and increasing transparency around public benefits, it also aims to destigmatize the demand, since anyone can anonymously consult the new tool from home.

Implementation level

The simulator, which is in its initial phase, contains information on nine types of social aids, a number that will increase with the addition of new ones, either from the City of Barcelona or the Generalitat of Catalunya and the State.

Further information

Propose your innovation

See our selection of innovations

Banc d’innovacions

ShareAmi, intergenerational language exchanges through videoconferences

ShareAmi és un programa d’intercanvis lingüístics a través de videoconferències entre persones grans i persones joves que viuen fora del seu país

Kloosiv, technology and social intervention to ensure social inclusion in access to housing

Kloosiv is a web platform that promotes social inclusion in housing to combat speculation and unwanted loneliness.

STOP, artificial intelligence to prevent suicide

STOP és un projecte de recerca per prevenir el suïcidi a través d’intel·ligència artificial aplicada a les xarxes socials

NaviLens, a code system that guides individuals with visual impairments in public spaces

NaviLens is a code system with relevant information about public spaces to increase the autonomy of people with visual impairments.

Mentegram, therapeutic monitoring of patients in mental health treatment

Mentegram is a tool that allows evaluating and monitoring the daily behavior of individuals in therapeutic treatment.

Pycipedia, collaborative platform for social workers specialized in parenting with intellectual disabilities

Pycipedia is a web platform for social workers specialized in supporting parents with intellectual disabilities.

Kolumba, accessible email for people with disability

admin on 22 March 2019

Accessible email with basic functions that make it easy to use

Simplified email interface that operates on Gmail accounts and contains only four basic functions: new messages, inbox, sent messages, and contacts.

It also uses three basic functionalities that facilitate its use: SIMPLEXT, which simplifies complex texts and makes them easily understandable; TEXT2PICTO, which transforms texts into pictograms; and TEXT2SPEECH, which reads the text aloud. The interface is available in Spanish and English.