FIN(DA)WAY, an app for the reception and integration of refugees and asylum-seekers

Toni Codina on 21 June 2022

App aimed at guiding and facilitating the integration of refugees and asylum seekers, addressing their demands and needs and helping them to achieve a quick and autonomous adaptation in the host community.

FIN(DA)WAY provides access to information on the rights of refugees and asylum seekers, while helping them find resources related to training and employment. After co-creation and testing sessions with more than 60 people, the main contents and information included in the digital application are the following: help in finding places to stay or eat, information on transportation and documentation, facilities for learning French, the possibility of storing each person’s documentation within the application, and a contact book with their location. In addition, social professionals can also have access to communicate and interact with users.

The objective of FIN(DA)WAY is that refugees and asylum seekers can access the tool during the process of the first reception, in order to achieve autonomy from the first moment and speed up their integration into the country. In addition, it is an easy-to-use application, free of charge, with offline access and available in six languages (French, Pashto, English, Arabic, Russian and Spanish).

It is a service that offers immediate and personalized information and is subject to change, adapting to new demands, contents and services.

Characteristics of innovation

Lab, Bank of innovations, Fully inclusive cities, Immigration, Link with the community, New service, New technological tool, Personalization of the service, Speed up response times, User empowerment

Localization

Département de Var (França)

Partners / Funders

MODE, Insolab

Genesis

In 2020, due to the Covid19 health crisis, almost 100,000 asylum claims from refugees were registered in France, and within the Var province (located near the border with Italy), the reception capacity tripled between 2017 and 2021.

FIN(DA)WAY was born from the will of several associations and institutional actors in the province of Var, in France, to intervene and improve the situation and integration of these people.

Level of implementation

The FIN(DA)WAY app has been running since May 2021 and has succeeded in supporting the integration of asylum seekers and refugees in Var.

More information

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Primero, a digital platform for the protection of children in migratory contexts

Toni Codina on 7 June 2022

Open source software platform that helps social services, humanitarian and development workers manage data related to child protection through tools that facilitate case management, incident tracking, migrant child tracing and family reunification.

The platform collects and manages data on children encountered in emergency migration contexts, and combines proven tools, global best practices and the latest open source technology to offer social service and humanitarian protection workers an easy-to-use and scalable solution to their data management challenges.

Primero enables its users to document events and violations to provide protection programs with up-to-date information on risk factors and patterns of violations. At the same time, child victims of violence can be linked to the services they need and prevention measures can be implemented to mitigate future risks. The platform’s powerful analytics and reporting tools ensure that the data is actionable.

Primero offers intuitive digital forms and clear workflows to help document case management processes, from identification and registration, to assessment, case planning, referrals and transfers, and case closure. With robust monitoring capabilities including email notifications for certain processes.

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Primero is a progressive web application (PWA) and leverages the latest technology to combine the best of web and mobile apps. The web app works across all browsers, regardless of operating system and on any device (mobile, tablet, laptop). It requires no previous user experience and can also be used offline, so that social workers can manage their work from anywhere, wherever they are. At the same time it offers the security and efficiency of digital case management in low connectivity configurations.