StepForME

Step for ME is a project based on the exchange of good practices in the use of technological tools for the social and labor inclusion of young people with mental or emotional health problems.

(2021-2023)

Erasmus + project for the exchange of good practices between European organizations specializing in the socio-labour inclusion of young people with mental or emotional health problems, in relation to the use of technological tools that improve the effectiveness of interventions and taking into account the lessons learned about this matter during the health crisis of the Covid-19.

StepForME (Steps Forward to Meaningful Employment of young people with emotional well-being problems after the Covid-19 pandemic) seeks to share different models of community intervention with these young people, and to do so with the participation of both professionals from NGO that support them as young people themselves.

The employability of young people with mental health or emotional well-being problems has always been lower and more complex than that of the general youth population. Emotional well-being problems, which often lead to diagnosed mental health disorders, lead to deficiencies and barriers of all kinds that make it difficult for many young people to enter the job market.

To this existing difficulty must be added the impact that Covid-19 has had, which has aggravated this type of problem in the young population throughout Europe. At the same time, however, the health crisis has also allowed a sudden acceleration of the digital transformation and has led to greater awareness of the potential of technology to achieve more effective socio-labour interventions for young people with fewer opportunities.

StepForME aims to address this challenge by making available to youth workers and young people themselves a set of innovative practices supported by the use of digital tools that have been shown to be effective in improving their well-being and employability, before, during and after the pandemic.

Project results

Hand-Book of Good Practices

HANDBOOK OF TECHNOLOGY-BASED PRACTICES FOR THE INTERVENTION WITH YOUNG PEOPLE WITH EMOTIONAL WELFARE ISSUES

The following document is a handbook that displays how technology can help improve the community, social and labour intervention with young people with emotional or mental health issues. To further highlight this and give practical examples, it contains an in-depth explanation of four good practices for using tech tools and an inventory of tech tools that can be helpful for the intervention with young people.

Downloads

Training modules for the intervention with young people with emotional well-being and mental health issues

Module 1. Community work with young people with emotional well-being and mental health issues

This module provides an overview of understanding mental health as a collective process, discusses elements of community interventions, and provides insights into the design of participatory processes.

Downloads

Module 2. Fostering the employability of young people with emotional well-being and mental health issues

This module addresses rights-based approaches to support people with mental health problems, establishes a relationship between the “Quality of Life” model and the employability of young people. It also describes the person-centred model and supported employment as success factors for the inclusion of young people with mental health problems in the world of work.

Download

Module 3. Use of digital tools with young people with emotional well-being and mental health issues

This module addresses digital tools for psychosocial interventions in young adults, highlights the positives and risks of their use, and addresses issues arising from excessive social media use and potential countermeasures.

Download

Module 4. Psychological aspects

This module provides an overview of the developmental phases of adolescence and early adulthood and the most common mental disorders that occur in young people (eating disorders, anxiety, depression, as well as addiction and substance abuse). Prevention of mental disorders and steps to maintain mental health are also discussed.

Download

Lead by

Partners from Austria, Ireland and Slovakia

Chance B Gruppe
Aunua Academy
Tenenet

Partners from Catalonia

Ampans
Grup Atra
Fundació El Maresme Discapacitats

Supported by

Erasmus +

Auzosare, technology and community action against the social isolation of elderly people living alone

Publications Bank of innovations

Auzosare, technology and community action against the social isolation of elderly people living alone

Agintzari

Image from Freepik.

Intelligent technological platform that allows for the detection and knowledge of situations of solitude and social isolation among the ageing sections of the population, and for effective responses from the community and social services.

Auzosare has developed a Big Data Risk Assessment system, which allows the organization, storage, manipulation, analysis and modelling of large amounts of data from the real world and linked to a spatial reference. It identifies people older than 65 who live alone and catalogues them at different levels of vulnerability or risk based on physical and health indicators, relational, economic, housing, basic resource distance and aid, etc. It feeds on information from the sponsor, the cadastral and municipal social services; as well as information identified by agents of the person’s community network (Beharis), previously trained in social gaze.

The smart tool is targeted at three different profiles of people: fragile elderly people who are in a solitude situation that negatively impacts on maintaining their autonomy; community volunteers who, through simple training, participate in identifying situations of vulnerability; and municipal professionals who incorporate new technology tools and exploit the community’s potential for social intervention.

The platform is based on knowledge of the strengths and weaknesses of the community networks and key agents of each municipality or territory, and is being implemented experimentally in both urban and rural municipalities of Euskadi. It includes a technological tool that allows the situations of social isolation to be detected; a community activation program and key actors from each territory; and an app that allows connecting to municipal social services.

Agintzari

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Apptu@, an app that helps break isolation and alleviate stigma in mental health

Publications Bank of innovations

Apptu@, an app that helps break isolation and alleviate stigma in mental health

Grup ATRA

Image from the Grup ATRA website.

Innovative, interactive and close mobile app that allows for more continuous, close and close contact between users, professionals and volunteers of three mental health programs: Actua, Actua Jove and Actua Dona. This app also aims to raise public awareness about the collective suffering from mental health problems, while providing information that may be of interest to all citizens.

The three programmes included in Apptu@ are community-based, integrative and care-focused that provide support for life in a self-employed capacity for people with issues resulting from mental disorder, as well as women who have also suffered or suffer from male violence in parallel. With Apptu@, social contact between beneficiary and voluntary persons is enhanced.

The application is divided into two parts: one public and one private. Within the public, which is destined for any individual in society – such as people from the mental health collective, health professionals and the social sector, people interested in volunteering, relatives, students, young people, collaborating administrations, etc. – you can know the Actua programmes, as well as the different services and resources that form the Grup ATRA. It also attempts to promote inclusive volunteering and networking. But basically, the app aims to give visibility to the people of the mental health collective, as this helps to break stereotypes and alleviate stigma.

As far as the private part is concerned, Apptu@ allows one to work agreements and goals individually with the users of the program, following them more directly and continuously over time and making them participants of the common project that is Actua.

Apptu@

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Publications Bank of innovations

IntermediaJOB, intelligent job portal with a non-discriminatory algorithm

Intermedia

Image from the Intermedia website.

Digital platform for the selection of professional profiles, especially aimed at people with vulnerabilities, which differs from other portals in the fact that it is able to make an intelligent matching of skills between job offers and candidates, and does not discriminate based on learned patterns.

This is a paradigm shift since, instead of working like other recruitment platforms that only take into account the candidate’s training and work experience as reflected in a CV, IntermediaJOB also values the rest of the learning that the candidate has acquired throughout his life, both in the training and professional and personal fields. This makes the match between the applicant and the company much more reliable than with other portals.

This tool is only possible thanks to innovation, which is why it is awaiting the incorporation of machine learning, a technology that would improve the reliability of the skills match, as well as big data to take advantage of successful experiences, or the use of bots to make technology more accessible to people.

What has already been implemented are the algorithms used by IntermediaJOB. The platform excludes all those better-positioned candidates who have more knowledge than necessary in a workplace, as well as those that value people of one gender more than another, for the simple fact that they follow learned patterns.

Beyond being just a platform where job offers can be posted, it also allows students to find their university internships.

IntermediaJob

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Alella Poble Cuidador, a community support network in loneliness, illness and the end of life

Publications Bank of innovations

Alella Poble Cuidador, a community support network in loneliness, illness and the end of life

Ajuntament d’Alella, Fundació Sant Francesc d’Assís and Fundació La Caixa

Picture taken from Alella Poble Cuidador’s web.

Community network that promotes the articulation of collective action to care for people in the municipality who suffer from loneliness, a chronic illness or are at the end of life, and their families, so that they feel cared for and accompanied , whether they live in their private home or live in any of the health and social entities in the village. The goal is to create a safe, friendly, and caring community environment for these people.

Alella Poble Cuidador acts in three areas of intervention: care and support, training, and education and awareness. In each area of ​​intervention it has structured a set of resources (families, social and health centers, schools, companies, etc.) to promote the development and use of personal and community skills and resources for the care and the accompaniment, and to assert, throughout the life cycle, the values, beliefs and practices for good living and good dying.

At the same time, it carries out activities such as care and support; group meetings of bereaved people and caregivers; training of professionals and caregivers; support for the preparation of the advance directives document; exchange of orthopedic and sanitary equipment; support for the organization of farewell ceremonies; intergenerational musical encounters; and theatrical lectures.

Emotional and professional support available to everyone.

Citizens of the municipality can participate in the network by registering, at no cost, to benefit from the services offered; becoming network partners and participating in working groups; becoming network volunteers; collaborating financially; or following current affairs and network news.

A consultancy has externally evaluated the results of the program, which can be consulted on the web. Proponents of her case have been working to make the actual transcript of this statement available online. The network has, in addition to volunteers, a team of specialized professionals.

Alella, poble cuidador

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Two iSocial projects, finalists for the 2021 European Social Services Awards

Publications News

Two iSocial projects, finalists for the 2021 European Social Services Awards

,
Dos projectes d’iSocial, finalistes dels Premis Europeus 2021 en Serveis Socials

The FLAPP! and INSESS-COVID-19 projects of iSocial have been selected as finalists for the European Social Network’s 2021 European Awards in the Technology Tool and Research Project categories, respectively. The winners will be announced on December 3 in a celebration that will take place at the Renaissance Hotel in Brussels and will be decided by 35% by popular vote through electronic voting and 65% by jury deliberation.

The first tool, FLAPP!, is a remote support system for adolescents and young people aged 16 to 23 with needs for emancipation and inclusion. It is a digital remote support service for those who have been cared for by public child protection systems, many of whom are or have been unaccompanied migrant minors.

The second initiative, INSESS-COVID-19, responds to a prospective study carried out by iSocial and the UPC to know the vulnerabilities of the population as a result of the Covid-19 in order to provide decision elements for the 105 Basic Areas of Services Socials of Catalonia.

To vote, go to the European Social Services Awards (ESSA) website: https://essa2021.digitalvoting.be/register.

Actualitat

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

iSocial Foundation travels to Austria to coordinate a StepForME program meeting

La Fundació iSocial lidera el projecte europeu StepForME dins del marc d’un programa Erasmus+ d’intercanvi de bones pràctiques en relació amb la salut mental en joves.
Delegació italiana visita iSocial - Imatge de la sessió que Toni Codina, director d'iSocial, va tenir amb els representats d'entitats socials de la regió

GrandUP! International Project Visits iSocial for a Case Study

A delegation of 15 individuals connected to social organizations in Cuneo, Italy, visited the iSocial Foundation to learn more about its commitment to social innovation.
iSocial hosts a delegation of social organizations from the Netherlands

iSocial hosts a delegation of social organizations from the Netherlands

Un a delegació d’entitats socials neerlandeses han visitat la Fundació iSocial i les entitats membres. Enguany és el tercer any que ens visita una delegació provinent d’aquest país.
The Habitat3 Foundation becomes the 16th member organisation of iSocial

The Habitat3 Foundation becomes the 16th member organisation of iSocial

It is the organization of the third sector referent in the management of social housing in Catalonia. It manages a park of nearly 1,000 social housing.
22 professionals from iSocial organisations participate in the 1st InnoTrip in the Netherlands

22 professionals from iSocial organisations participate in the 1st InnoTrip in the Netherlands

For four days they visited innovative services and projects in the fields of disability, youth care, access to housing, mental health and community work.
We participated in the 31st European Social Services Congress in Malmö (Sweden).

We participated in the 31st European Social Services Congress in Malmö (Sweden).

It has been dedicated to technological innovation in social services, and we have introduced our Nidus app for the homeless people.

CIRCLES, online psycho-social therapy groups of people suffering from similar situations

Publications Bank of innovations

CIRCLES, online psycho-social therapy groups of people suffering from similar situations

Circles, San Francisco (USA)

Image taken from Unsplash.

Application that offers online support groups to help people struggling with mental and emotional health issues.

Through the use of artificial intelligence technology, Circles asks users a series of questions that allow them to relate automatically to groups of other people who are going through life-like problems: personality problems. or mental health, the sudden loss of a relative, a situation of sexist violence, permanent care of a dependent person, difficulties with raising children, the breakup of the couple, etc. Within these groups of eight people, a professional facilitator is assigned to help participants share their situation.

The aim is to get participants to share their stories and to generate a stable space for conversation and encounter between them that allows them to support each other from similar situations they have suffered.

During the Covid-19 pandemic, which paralyzed people’s ability to connect with others, Circles offered thousands of people the opportunity to find relief and mutual encouragement.

Circles is a private paid service. The first week of group therapy is free, and for the following ones you have to pay about € 26 per week.

Circles

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

Online peer-to-peer psychosocial support services

Campus InnoBreaks

Online peer-to-peer psychosocial support services

CIRCLES (San Francisco, USA) and IPSO (Konstanz, Germany)

Held on Tuesday, December 14, 2021.
Online. With simultaneous English-Catalan translation.

Online services of all kinds already existed before Covid19, but with the pandemic they have become much more widespread. Also in the social services sector, where some third sector organizations have developed successful online services that today complement and enrich their traditional face-to-face services.

In these cases, the innovation does not fall on the technology, relatively simple, but on the cultural change that implies, for the social services sector, the fact of moving to provide services remotely to people who can live thousands of miles away.

In this 2nd Innobreak we presented two very different and distant initiatives, but which have in common the fact of offering psycho-social support peer-to-peer on-line, and having been very successful: the service CIRCLES, based in San Francisco (United States), and the IPSO service, based in Konstanz (Germany). You can find more information about these two experiences in our Innovation Bank.

Speakers:

  • Irad Eichler, CIRCLES (USA)
  • Inge Missmahl, IPSO (Germany)

Full video of the Innobreak

Supported by

Generalitat de Catalunya Departament de Drets Socials

Kletskassa, supermarket cashiers against loneliness

Publications Bank of innovations

Kletskassa, supermarket cashiers against loneliness

Kletskassa has been driven by the Dutch government and more than twenty corporations in the country.

Image from Jumbo’s website.

Network of chat boxes (“kletskassa” in Dutch), in operation at the payment boxes of various supermarket chains, which at the time of payment of the purchase offer a moment of conversation with the cashier to people who are in no hurry and that they may feel alone.

The initiative is part of the action plan of the National Coalition against Solitude, created by the Ministry of Health, Welfare and Sport of the Netherlands, along with about twenty major organizations in the country. This institution fights against the social isolation that a part of the population suffers through campaigns that encourage interpersonal connections, such as having a coffee with a neighbor, or talking to the cashier of the supermarket. Hugo de Jonge, Minister of Health, Welfare and Sport, says: “Everyone can do something to break the loneliness of others”.

Some large supermarket chains, such as Jumbo, have opened “kletskassa” in all their establishments.

Banc d’innovacions

AutisMIND

AutisMIND, an application to stimulate the social cognition of children with ASD

AutisMIND is a mobile application that enhances the ability to empathize with others in children with Autism Spectrum Disorder (ASD)
Digital Streetwork

Digital Streetwork, social workers who assist young people through the Internet

Digital Streetwork is an initiative that moves street work with youth to the Internet
BRUS

BRUS, accompaniment to young people who live in families with situations of drug addiction

BRUS is an accompaniment program to young people who live in families with situations of drug addiction
App Morada

App Morada, support against gender-based violence for women with disability

App Morada is an application that helps and guides women with disability and victims of gender-based violence
Nagaya Tower

Nagaya Tower, an intergenerational building to combat unwanted loneliness

Nagaya Tower is a building that connects people of different generations to combat the feeling of loneliness.
Imatges Posts Web 6 min 1

Barnahus, care service for child victims of sexual abuse

Barnahus is an integrated unit formed by a specialized multidisciplinary team, whose objective is to prevent the re-victimization of children and adolescents who are victims of sexual abuse.

New tools for remote social services users monitoring

Campus InnoBreaks

New tools for remote social services users monitoring

WACS (UK) and DigiContact (Netherlands): from chatbot to video conferencing.

Held on 2021, Friday October 22.
Online and With option of simultaneous English-Catalan translation.

The iSocial Foundation launched the Innobreaks activity, in which every two months we present in the form of a short webinar (1h30) a selection of local and international experiences of innovation in social services published in our Bank of innovations.

The Covid-19 crisis has transformed our societies and the way we communicate with each other. And the end of the pandemic is opening up interesting debates in social services about the possibility of complementing the traditional forms of communication with users, with new techniques and remote communication tools adopted during the pandemic.

That is why in this 1st Innobreak we introduced two successful examples of innovation in remote communication with social service users: the automated and mass call service WACS, from Hampshire (UK); and the Dutch service Digicontact, of remote follow-up by videoconference.

Speakers:

  • Rianne Dekker. DigiContact (Netherlands)
  • Nick Wake i Stuart Outtersid, WACS (England)

Full video of the Innobreak (recorded on 22/10/2021)

Supported by

Generalitat de Catalunya Departament de Drets Socials